It's all about the answers!

Ask a question

User Administration / LDAP - removing users when they leave


Steve Cotugno (41159) | asked Apr 20 '11, 2:49 a.m.
Hello,

What happens if an LDAP user is removed from the LDAP group (jazzUser, etc) and that user is in the Jazz Team Server Repository? What happens if that user also is a member of an RTC Project?

How does RTC handle this situation.

Thanks,
Steve

Accepted answer


permanent link
Pavithra Kasturirangan (42955756) | answered Apr 20 '11, 2:58 a.m.
Hello,

What happens if an LDAP user is removed from the LDAP group (jazzUser, etc) and that user is in the Jazz Team Server Repository? What happens if that user also is a member of an RTC Project?

How does RTC handle this situation.

Thanks,
Steve


User id should not be deleted to preserve the history of the artifacts.
You can archive the user id when the user leaves the organisation.
Take care of the work assignment when you archive the user, Ensure it is 0% so that the archived user does not contribute to the team load.
Ralph Schoon selected this answer as the correct answer

Comments
Steve Cotugno commented Apr 20 '11, 9:22 a.m. | edited Mar 21 '14, 6:40 a.m.
Hello,

What happens if an LDAP user is removed from the LDAP group (jazzUser, etc) and that user is in the Jazz Team Server Repository? What happens if that user also is a member of an RTC Project?

How does RTC handle this situation.

Thanks,
Steve



User id should not be deleted to preserve the history of the artifacts.
You can archive the user id when the user leaves the organisation.
Take care of the work assignment when you archive the user, Ensure it is 0% so that the archived user does not contribute to the team load.

Do you have to manually archive the user when a user is removed from the LDAP group? Or when RTC syncs with LDAP, does it automatically, does it recognize the user is no longer in the LDAP group and achieve the user automatically?

Regarding the work items that are assigned to the archived user, we would query for open and in progress work items assigned to that user and re-assign to someone else?

Thanks,
Steve

One other answer



permanent link
Pavithra Kasturirangan (42955756) | answered Apr 20 '11, 9:33 a.m.
Hello,

What happens if an LDAP user is removed from the LDAP group (jazzUser, etc) and that user is in the Jazz Team Server Repository? What happens if that user also is a member of an RTC Project?

How does RTC handle this situation.

Thanks,
Steve


User id should not be deleted to preserve the history of the artifacts.
You can archive the user id when the user leaves the organisation.
Take care of the work assignment when you archive the user, Ensure it is 0% so that the archived user does not contribute to the team load.

Do you have to manually archive the user when a user is removed from the LDAP group? Or when RTC syncs with LDAP, does it automatically, does it recognize the user is no longer in the LDAP group and achieve the user automatically?

Regarding the work items that are assigned to the archived user, we would query for open and in progress work items assigned to that user and re-assign to someone else?

Thanks,
Steve

System will not archive the user automatically even in LDAP syncs. You will have to manually archive those users.

Query has an option to choose archived users. Click on "Show archive" option to get the list of archived users in the query list

Your answer


Register or to post your answer.