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question asked: Apr 01 '11, 1:12 a.m.
question was seen: 4,102 times
last updated: Jul 08 '14, 10:06 a.m.

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Authentication failed with LDAP server.

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William Liu (1●1●1) | asked Apr 01 '11, 1:12 a.m.
closed Jul 08 '14, 7:52 a.m. by Paul Slauenwhite (8.4k●1●2)
I installed the latest RQM server on my server. The OS is SLES 11 SP1, the database is DB2, and I use the IBM internal LDAP, and I used the default Tomcat as the web server. Licenses are imported successfully to support 250 people. Users in LDAP had been retrieved and listed in the RQM User Management, and I assigned the license for each user. But when user try to login RQM with the intranet password, they got the error "invalid user or password". Is there any one who can help me on this?

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Paul Slauenwhite (8.4k●1●2) | answered Jul 08 '14, 10:06 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
If this is still reproducible, please upgrade RQM (https://jazz.net/downloads/rational-quality-manager/) and retry this scenario.  If the symptom is still reproducible, please open a PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639).

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