CRJAZ1484I - Developer unable to access the Web UI
Hello -
We have added a new developer to our team and he is unable to access the Web UI. Even accessing the following:
/ccm/web#action=jazz.viewPage&id=com.ibm.team.process.projectAreaList
produces this error:
You are not authorized to view this page.
CRJAZ1484I Your account does not belong to the groups that are authorized to access the Web UI. Please contact your server administrator.
Looking at the "Client Access Licenses," he has the following:
Rational Team Concert - Developer for IBM Enterprise Platforms
Unlocked - 35 available
He gets the same error when attempting to access the team project area (and he is a member of the team with the "Team Member" role).
We had this problem before with our contributors, but we fixed it by changing the "Access Control" for our project area to "Grant read access to: Everyone."
What is particularly strange is that I have the exact same permissions (as far as I can tell), but I do not get this error.
Any thoughts anyone?
-------------------------------
Here is our version information:
Build Information Version Build ID
Change and Configuration Management - Core Libraries 3.0 RTC-I20101112-1731
Jazz Foundation - Core Libraries 3.0 RJF-I20101112-0630
About the Rational Jazz Team Server
Build Information Version Build ID
Jazz Foundation - Core Libraries 3.0 RJF-I20101112-0630
Client Access License Types Assigned to user West Barnes
Product Variant Type
Rational Team Concert Unlocked Developer for IBM Enterprise Platforms
We have added a new developer to our team and he is unable to access the Web UI. Even accessing the following:
/ccm/web#action=jazz.viewPage&id=com.ibm.team.process.projectAreaList
produces this error:
You are not authorized to view this page.
CRJAZ1484I Your account does not belong to the groups that are authorized to access the Web UI. Please contact your server administrator.
Looking at the "Client Access Licenses," he has the following:
Rational Team Concert - Developer for IBM Enterprise Platforms
Unlocked - 35 available
He gets the same error when attempting to access the team project area (and he is a member of the team with the "Team Member" role).
We had this problem before with our contributors, but we fixed it by changing the "Access Control" for our project area to "Grant read access to: Everyone."
What is particularly strange is that I have the exact same permissions (as far as I can tell), but I do not get this error.
Any thoughts anyone?
-------------------------------
Here is our version information:
Build Information Version Build ID
Change and Configuration Management - Core Libraries 3.0 RTC-I20101112-1731
Jazz Foundation - Core Libraries 3.0 RJF-I20101112-0630
About the Rational Jazz Team Server
Build Information Version Build ID
Jazz Foundation - Core Libraries 3.0 RJF-I20101112-0630
Client Access License Types Assigned to user West Barnes
Product Variant Type
Rational Team Concert Unlocked Developer for IBM Enterprise Platforms
11 answers
An observation on this: I received the same message when I tried to delete a Predefined Query from the web UI of a project. I was missing the "Save Project Area" permission on this project. I do believe, in my case, that the message was not accurately describing the error.
Hi All,
This error can be rectified by restarting the installed JAZZ and JTS WAR files or the entire Application server once.
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