Generate a SLA date dependant on the priority & creation
Is there a ways to generate a SLA date dependant on the priority set on a record, so that we can set the queries on a dashboard to identify this information
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One answer
Ralph Schoon (63.4k●3●36●46)
| answered Mar 22 '11, 5:05 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi John,
since 3.0 there is a way to create dependant attributes as well as default value provider. I believe you could use that to generate a date value as requested below. Ralph Is there a ways to generate a SLA date dependant on the priority set on a record, so that we can set the queries on a dashboard to identify this information |
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