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Generate a SLA date dependant on the priority & creation

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John S F Lander
(90●19●42) Mar 21 '11, 10:13 a.m.
Is there a ways to generate a SLA date dependant on the priority set on a record, so that we can set the queries on a dashboard to identify this information

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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (64.0k●3●36●48) Mar 22 '11, 5:05 a.m.
Hi John,

since 3.0 there is a way to create dependant attributes as well as default value provider. I believe you could use that to generate a date value as requested below.

Ralph

Is there a ways to generate a SLA date dependant on the priority set on a record, so that we can set the queries on a dashboard to identify this information

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Question asked: Mar 21 '11, 10:13 a.m.

Question was seen: 4,082 times

Last updated: Mar 21 '11, 10:13 a.m.

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