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question asked: Mar 21 '11, 10:13 a.m.
question was seen: 3,729 times
last updated: Mar 21 '11, 10:13 a.m.

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Generate a SLA date dependant on the priority & creation

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John S F Lander (90●19●41) | asked Mar 21 '11, 10:13 a.m.
Is there a ways to generate a SLA date dependant on the priority set on a record, so that we can set the queries on a dashboard to identify this information

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Ralph Schoon (63.1k●3●36●46) | answered Mar 22 '11, 5:05 a.m.
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Hi John,

since 3.0 there is a way to create dependant attributes as well as default value provider. I believe you could use that to generate a date value as requested below.

Ralph

Is there a ways to generate a SLA date dependant on the priority set on a record, so that we can set the queries on a dashboard to identify this information

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