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CCM 3.x web ui - Why is the option to export work items query to spreadsheet works in some project areas but not others

Kathryn Kuykendall (025) | asked Jan 23 '13, 2:40 p.m.
In RTC 3.x web ui, I have a user that is unable to download to spreadsheet (the icon is greyed out) in one project area but can download in another project area. What are the permissions to enable this?

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Scott Crouch (48532326) | answered Jan 23 '13, 9:57 p.m.
I've had a few users report this before, the times that I saw it was because they had the query editor open. If they clicked close (or was it cancel?) and then run the query the option would be available again. If this is not it then I'm not sure. 
Kathryn Kuykendall selected this answer as the correct answer

Kathryn Kuykendall commented Jan 24 '13, 11:38 a.m.

Thanks so much Scott. This worked.

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