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4.0.4 install of all CLM and no links work. Cannot get to jts\setup


Scott Raley (13532529) | asked Oct 29 '13, 3:37 p.m.
just download the full install package. Ran locally install manager 1.7 and added CLM 4.0.4 with all applications. Jazz starts up. I cannot get to https://localhost:9443/jts/setup to get started. I receive a 404 error on /jts , /jts/setup. I can get to /ccm with a lot of errors that things are not initiliazed or setup. Tomcat is running because I can get the homepage up at https://localhost:9443. Any link on this page gives a 404 error. this is on a windows 2008 64bit box. I see similar case with 4.0.1 and 4.0.3 that were not resolved. Checked task manager before startup and tomcat is not running (was not  installed until this moment).

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Karl Weinert (2.0k42636) | answered Oct 29 '13, 8:48 p.m.
JAZZ DEVELOPER
This frequently happens when there isn't enough memory on your system for the out of the box settings.
If you don't have at least 8 gigs of RAM you need to change some of the default Tomcat settings.

With less than 8 gigs you should remove the -Xgc:preferredHeapBase=0x100000000 from the server.startup file or the Tomcat control panel if you are running it as a service.
This setting can also be a problem with 8 gigs if you have a lot of other things running on the system.

With less than 6 gigs you should reduce the XMX and XMS to 2 gigs from 4
set JAVA_OPTS=%JAVA_OPTS% -Xmx2G
set JAVA_OPTS=%JAVA_OPTS% -Xms2G

Note if you don't have at least 8 gigs or ram you probably won't be very happy running the server in production.



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Scott Raley (13532529) | answered Oct 30 '13, 1:35 p.m.
I just finished installing this on a 2003 server 32 bit with only 1 gig of memory and ran into no issues with it.  I haven't tried your suggestion but i'm surprised that I got this working on this old clunker that we are going to dispose of.

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