Problem installing on RHEL5.5
Hi all,
I'm trying to install RTC 3.0 on a remote RHEL 5.5 server.
I have disabled selinux
I have opened the ssh port, the vnc port and the 9443 port in the firewall.
I have done the install multiple times with the same result:
During setup, once the app registration is done, setup hangs at the public URI step for the CCM application. If I restart the setup and step through it again, it gets past this point and setup completes.
After that, access to jazz/admin hangs with the 'Loading...' message on screen while access to jts/admin seems fine.
Then finally running server.shutdown eventually results in a timeout as per the trace below.
Has anyone seen this behaviour before?
Many Thanks,
Robin
I'm trying to install RTC 3.0 on a remote RHEL 5.5 server.
I have disabled selinux
I have opened the ssh port, the vnc port and the 9443 port in the firewall.
Chain INPUT (policy DROP)
target prot opt source destination
ACCEPT all -- anywhere anywhere state RELATED,ESTABLISHED
ACCEPT tcp -- anywhere anywhere tcp dpt:ssh
ACCEPT tcp -- anywhere anywhere tcp dpts:5900:5920
ACCEPT tcp -- anywhere anywhere tcp dpt:9443
Chain FORWARD (policy DROP)
target prot opt source destination
Chain OUTPUT (policy ACCEPT)
target prot opt source destination
Chain RH-Firewall-1-INPUT (0 references)
target prot opt source destination
I have done the install multiple times with the same result:
During setup, once the app registration is done, setup hangs at the public URI step for the CCM application. If I restart the setup and step through it again, it gets past this point and setup completes.
After that, access to jazz/admin hangs with the 'Loading...' message on screen while access to jts/admin seems fine.
Then finally running server.shutdown eventually results in a timeout as per the trace below.
Has anyone seen this behaviour before?
Many Thanks,
Robin
Mar 7, 2011 11:57:22 PM org.apache.catalina.startup.Catalina stopServer
SEVERE: Catalina.stop:
java.net.ConnectException: Connection timed out
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
at java.net.Socket.connect(Socket.java:556)
at java.net.Socket.connect(Socket.java:504)
at java.net.Socket.<init>(Socket.java:412)
at java.net.Socket.<init>(Socket.java:226)
at org.apache.catalina.startup.Catalina.stopServer(Catalina.java:395)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.apache.catalina.startup.Bootstrap.stopServer(Bootstrap.java:344)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:435)
One answer
Short update on this as it's now resolved.
The problem with the shutdown command was that I hadn't opened the firewall for the shutdown command - see http://jazz.net/forums/viewtopic.php?t=15550 for details of the ports involved.
The problem with the ccm server not loading was the notorious "too many open files" error that I eventually found in the tomcat logs and rectified using the instructions as per http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0/topic/com.ibm.jazz.install.doc/topics/c_special_server_considerations.html
HTH,
Robin
The problem with the shutdown command was that I hadn't opened the firewall for the shutdown command - see http://jazz.net/forums/viewtopic.php?t=15550 for details of the ports involved.
The problem with the ccm server not loading was the notorious "too many open files" error that I eventually found in the tomcat logs and rectified using the instructions as per http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0/topic/com.ibm.jazz.install.doc/topics/c_special_server_considerations.html
HTH,
Robin