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question asked: Mar 07 '11, 7:15 p.m.
question was seen: 5,105 times
last updated: Mar 07 '11, 7:15 p.m.

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Problem installing on RHEL5.5

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Robin Parker (326●3●37●39) | asked Mar 07 '11, 7:15 p.m.
Hi all,

I'm trying to install RTC 3.0 on a remote RHEL 5.5 server.

I have disabled selinux
I have opened the ssh port, the vnc port and the 9443 port in the firewall. 

Chain INPUT (policy DROP)

target     prot opt source               destination         

ACCEPT     all  --  anywhere             anywhere            state RELATED,ESTABLISHED 

ACCEPT     tcp  --  anywhere             anywhere            tcp dpt:ssh 

ACCEPT     tcp  --  anywhere             anywhere            tcp dpts:5900:5920 

ACCEPT     tcp  --  anywhere             anywhere            tcp dpt:9443 



Chain FORWARD (policy DROP)

target     prot opt source               destination         



Chain OUTPUT (policy ACCEPT)

target     prot opt source               destination         



Chain RH-Firewall-1-INPUT (0 references)

target     prot opt source               destination


I have done the install multiple times with the same result:

During setup, once the app registration is done, setup hangs at the public URI step for the CCM application. If I restart the setup and step through it again, it gets past this point and setup completes.

After that, access to jazz/admin hangs with the 'Loading...' message on screen while access to jts/admin seems fine.

Then finally running server.shutdown eventually results in a timeout as per the trace below.

Has anyone seen this behaviour before?

Many Thanks,

Robin 

Mar 7, 2011 11:57:22 PM org.apache.catalina.startup.Catalina stopServer

SEVERE: Catalina.stop: 

java.net.ConnectException: Connection timed out

        at java.net.PlainSocketImpl.socketConnect(Native Method)

        at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)

        at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)

        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)

        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)

        at java.net.Socket.connect(Socket.java:556)

        at java.net.Socket.connect(Socket.java:504)

        at java.net.Socket.<init>(Socket.java:412)

        at java.net.Socket.<init>(Socket.java:226)

        at org.apache.catalina.startup.Catalina.stopServer(Catalina.java:395)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

        at java.lang.reflect.Method.invoke(Method.java:618)

        at org.apache.catalina.startup.Bootstrap.stopServer(Bootstrap.java:344)

        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:435)

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Robin Parker (326●3●37●39) | answered Mar 09 '11, 4:50 a.m.
Short update on this as it's now resolved.

The problem with the shutdown command was that I hadn't opened the firewall for the shutdown command - see http://jazz.net/forums/viewtopic.php?t=15550 for details of the ports involved.

The problem with the ccm server not loading was the notorious "too many open files" error that I eventually found in the tomcat logs and rectified using the instructions as per http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0/topic/com.ibm.jazz.install.doc/topics/c_special_server_considerations.html

HTH,

Robin

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