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question asked: Feb 16 '11, 2:38 p.m.
question was seen: 5,348 times
last updated: Feb 16 '11, 2:38 p.m.

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404 Error in help links within RQM application

0
Brandon Ross (41●3●1) | asked Feb 16 '11, 2:38 p.m.
I am receiving the following issue

HTTP Status 404 - BridgeServlet: /help/index.jsp

type Status report

message BridgeServlet: /help/index.jsp

description The requested resource (BridgeServlet: /help/index.jsp) is not available.
Apache Tomcat/5.5.28

This occurs when I attempt to select any of the links within my project for help such as Overview, Tour and Tutorials

This issue has arisen as a result of an upgrade from 2.0.1 to 2.0.1.1 iFix1. Is there a file I have missing from our upgrade that I can move into the directory? Thanks for the help.

Brandon

2 answers

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0
permanent link
Derek Lindberg (26●2●2) | answered Mar 22 '11, 1:11 p.m.
I am receiving the following issue

HTTP Status 404 - BridgeServlet: /help/index.jsp

type Status report

message BridgeServlet: /help/index.jsp

description The requested resource (BridgeServlet: /help/index.jsp) is not available.
Apache Tomcat/5.5.28

This occurs when I attempt to select any of the links within my project for help such as Overview, Tour and Tutorials

This issue has arisen as a result of an upgrade from 2.0.1 to 2.0.1.1 iFix1. Is there a file I have missing from our upgrade that I can move into the directory? Thanks for the help.

Brandon


I am also running into this issue. Have tried restarting and redploying the help.war file and still am encountering the issue.
0
permanent link
Paul Slauenwhite (8.4k●1●2) | answered Mar 24 '11, 6:21 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
I am receiving the following issue

HTTP Status 404 - BridgeServlet: /help/index.jsp

type Status report

message BridgeServlet: /help/index.jsp

description The requested resource (BridgeServlet: /help/index.jsp) is not available.
Apache Tomcat/5.5.28

This occurs when I attempt to select any of the links within my project for help such as Overview, Tour and Tutorials

This issue has arisen as a result of an upgrade from 2.0.1 to 2.0.1.1 iFix1. Is there a file I have missing from our upgrade that I can move into the directory? Thanks for the help.

Brandon


This is an issue with the Infocenter after the upgrade. I would suggest uninstalling and reinstalling RQM 2.0.1.1 iFix2 (latest release).

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