It's all about the answers!

Ask a question

RTCz install on WAS


Kim Soederhamn (1.5k34348) | asked Jan 31 '11, 7:53 a.m.
Hey everyone,

If you run into the following errors with an RTC 2.x install on WAS 7 on windows 64 bit:

CRJAZ1138I Failed to create service instance com.ibm.team.scm

or

CRJAZ1382E Unsupported Java virtual machine. Please upgrade to the latest version

the problem can be fixed by downloading
7.0.0.X-WS-WASJavaSDK-WinX64-IFPK86771

and upgrading your websphere application server.

download files from:
http://www-01.ibm.com/support/docview.wss?rs=180&uid=swg24023284

Notice you need to shut down WAS and make sure windows does not restart the service - notice also that you might need to upgrade WAS to 7.0.0.7 and if you are using 64 bit installation the WAS upgrading tool might not create the correct shortcut for its own install directory.

Be the first one to answer this question!


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.