Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

"Create work Item from template" keep showing wrong "Created by" field

Questions
Tags
Users
Badges
Thuy Tran
(11●2) Apr 09 '18, 6:02 a.m.

 I've to "Create work Item from template", but instead of showing my account as the "Created by" field, it shows the creator of the template.

Is there any configuration to correct it or just hide "Created by" field.
Hope to have your advises.

0 votes

2 answers
2,089 views
0 votes

2 answers

Permanent link
Donald Nong
(14.5k●6●14) Apr 09 '18, 8:49 p.m.

I'm surprised that you can assign a value for the "Created by", because it should be dictated by the system. Can you simply remove the "Created by" field from the template? You can download it as an XML file and edit it, and then upload back.

0 votes

Comments
Thuy Tran
Apr 09 '18, 11:56 p.m.

  Hi Donald,

I'm not saying that I can ever assign value for "Created by". It's definitely generated by the system and unchangeable.
I'm new with Rational Team Concert.
But you said  "You can download it as an XML file and edit it, and then upload back."  . 
How can I archive it?
We can not know what type of work item will be created when user "Create work item from template", doesn't it?

Donald Nong
Apr 10 '18, 12:07 a.m.

I thought the work items that you created from the work item templates had a creator different to yourself. No? Anyway, for more information about export/import work item templates, see below documents.
https://jazz.net/help-dev/clm/topic/com.ibm.team.workitem.doc/topics/t_exporting_template.html
https://jazz.net/help-dev/clm/topic/com.ibm.team.workitem.doc/topics/t_importing_template.html

Thuy Tran
Apr 10 '18, 3:15 a.m.

 Yeah yeah. You're right. It's different. Actually it's the creator of the template.

Is it a bug from system? Or can we make any change on it?

Donald Nong
Apr 10 '18, 3:43 a.m.

If what you described is true, it does look like a defect. Please contact IBM Support and verify it.

Thuy Tran
Apr 10 '18, 4:32 a.m.

Ok. I will contact them.

Thanks for your helps, Donald.

Permanent link
Geoffrey Clemm
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (30.1k●3●30●35) Apr 11 '18, 9:56 a.m.

I just tested this in 6.0.5, and the creator field is set to the user who issued the create command, not the user that originally created the template.   What version of RTC are you using?

0 votes

Comments
Thuy Tran
Apr 11 '18, 10:48 a.m.

We're using 6.0.4 . Is that the problem about version?

Maybe raising a recommendation for upgrade is needed, isn't it?

Geoffrey Clemm
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Apr 11 '18, 5:12 p.m.

I took a quick look, and didn't see any defects reported in jazz.net around this behavior, so I'd suggest submitting a PMR to IBM support.   The created-by field should be the user who invoked the "create from template" command, not the user who created the template.

Thuy Tran
Apr 12 '18, 3:05 a.m.

Yeah, I raised a defect ticket here hoping they can help: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=456903

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 3

Question asked: Apr 09 '18, 6:02 a.m.

Question was seen: 2,089 times

Last updated: Apr 12 '18, 3:05 a.m.

Confirmation Cancel Confirm