It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×1,235

question asked: Nov 29 '10, 9:51 a.m.
question was seen: 7,476 times
last updated: Nov 29 '10, 9:51 a.m.

Related questions

Installation Failed for Insight 1.0.1 RCO

0
Dennis Bell (11●1) | asked Nov 29 '10, 9:51 a.m.
Tried installing to a clean Windows Server 2008 machine running SQL Server 2005 R2. Installation Manager runs almost to completion then fails with message "error during "install" phase: An error occurred while installing the Data Warehouse. xxx"
I used the default settings to automatically create the database tables? :(

6 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Lawrence Mandel (511●2●1) | answered Nov 29 '10, 11:00 a.m.
FORUM MODERATOR
Hi Dennis,

There are a number of reasons why the data warehouse installation may fail such as inadequate user permissions or insufficient memory. Was there any more to the error message presented by the installer? Can you check for errors in the data warehouse installation logs as described in

http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m1/topic/com.ibm.rational.raer.troubleshooting.doc/topics/r_logfilelocationsdw.html
0
permanent link
Dennis Bell (11●1) | answered Nov 30 '10, 5:05 a.m.
Hi Dennis,

There are a number of reasons why the data warehouse installation may fail such as inadequate user permissions or insufficient memory. Was there any more to the error message presented by the installer? Can you check for errors in the data warehouse installation logs as described in

http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m1/topic/com.ibm.rational.raer.troubleshooting.doc/topics/r_logfilelocationsdw.html


There are no logs in the location specified when following the URL above. There are errors within the IM install log which I've copied below:
139 ERROR 18:29.70 An error occurred while installing the Data Warehouse.
xxx
143 ERROR 41:48.62 Error during "install" phase:
An error occurred while installing the Data Warehouse.
xxx
182 ERROR 41:58.78 Problems occurred when invoking code from plug-in: "org.eclipse.equinox.registry".
org.eclipse.swt.SWTException: Device is disposed
183 ERROR 41:58.78 Error notifying registry change listener.
Error notifying registry change listener.
org.eclipse.swt.SWTException: Device is disposed
0
permanent link
Dennis Bell (11●1) | answered Nov 30 '10, 8:07 a.m.
Hi Dennis,

There are a number of reasons why the data warehouse installation may fail such as inadequate user permissions or insufficient memory. Was there any more to the error message presented by the installer? Can you check for errors in the data warehouse installation logs as described in

http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m1/topic/com.ibm.rational.raer.troubleshooting.doc/topics/r_logfilelocationsdw.html


Imandel, I've found the solution myself. The problem was annoyingly simple, IBM Installation Manager cannot find the install directories if they are on a network drive, at least in VMWare. Solution copy directories to the C: drive and it all works fine.
:roll:
0
permanent link
Lawrence Mandel (511●2●1) | answered Nov 30 '10, 2:32 p.m.
FORUM MODERATOR
Hi Dennis,

Thank you for posting your solution. I have opened defect 42556 to investigate and track this issue.

http://jazz.net/jazz02/web/projects/Rational%20Insight#action=com.ibm.team.workitem.viewWorkItem&id=42556
0
permanent link
David Jones (18●2●3) | answered Apr 21 '11, 11:28 a.m.
JAZZ DEVELOPER
Trying to do an reinstall of Insight 1.0.1, consistently returns this message:

SQL0299N Container is already assigned to the table space. SQLSTATE=42731

Steps taken before reinstall:
* uninstalled Insight via IBM IM
* uninstalled DB2 via control panel
* removed ibm/rational insight directory
* removed DB2 directory

System has plenty of space. Windows XP.
0
permanent link
Lawrence Mandel (511●2●1) | answered Apr 21 '11, 11:34 a.m.
FORUM MODERATOR
David,

When starting a new topic please post a new top level question in order to get attention to your issue.

In this case even though you have uninstalled DB2 and deleted the DB2 directory you may still need to clean up (drop) the databases that are installed as part of Insight. As a rule, the Insight installer does not remove the databases, which may contain your data. The DB2 installer also should not remove any of your existing databases.

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.