Problems upgrading to Insight v101
I am upgrading our existing Insight v1.0.0.2 on Win2007 Server.
We use DB2 v9.5 running locally on the server. I am following the instructions documented at: http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m1/index.jsp?topic=/com.ibm.rational.raer.install.doc/topics/t_prereq_reportalserver_rhel.html Specifically, option 2, "Option 2: Install Rational Insight 1.0.1 coexisting with an existing installation of Rational Insight 1.0.0.1 or Rational Insight 1.0.0.2". I have backed up my data, and installed Rational License Manager 8.1.1. I did not change the port numbers on WAS 6.1, but have stopped the WAS server so that it does not interfere with the install. The installation proceeds for about 90 minutes and then fails with the following message: See agent output for more information: c:\ProgramData\Installation Manager\logs\native\20110113_1449.log The installed directory Rational Insight_1 is removed along with any logs in that tree. Also, the message points to Installation Manager/logs directory for more information, but this directory does not exist. As far as I can tell, it never exists during the installation process. The only subdirectories of Installation Manager are: eclipse, license and properties. Questions: Is there a way to prevent the target directory from being deleted on a failed install? Where are the installation manager logs kept? |
2 answers
Hi Bill,
WAS is smarter than the average bear. Even when stopped the WAS installer detects ports that WAS has registered for existing profiles and will not create a new profile with conflicting ports. As for finding the Installation Manager log files, according to on Windows 2007 the Installation Manager log files should be located in: C:\ProgramData\IBM\Installation Manager Your question about preventing the target directory from being deleted is a good one and I'm happy to say that there is a way. In the Installation Manager logs directory create a new file log.properties with the following content InstallOperation/pause.on_error=true After the file is created launch Installation Manager using IBMIMc.exe from the Installation Manager directory. Launching Installation Manager in this manner will cause the installer to pause when the failure is detected before it rolls back the changes to your system. http://publib.boulder.ibm.com/infocenter/install/v1r4/index.jsp?topic=/com.ibm.silentinstall12.doc/topics/r_admin_nonadmin.html |
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Hi Larry,
OK, so I better follow the install instructions exactly... I changed the ports used by our existing WAS and re-executed the Insight v101 install and it completed with no errors! Now onto the data migration steps. Thanks for your help. |
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