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question asked: Jun 03 '10, 9:19 a.m.
question was seen: 11,464 times
last updated: Jun 03 '10, 9:19 a.m.

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Configure IBM Cognos Connection Error

0
sasanuru kumar (31●4●23●19) | asked Jun 03 '10, 9:19 a.m.
After enter below URL in the browser to see cogcos connection but I got error as given below

URL: http://t61may09:9080/insight

ERROR

CRREL1001E: You cannot log on to the Rational Insight report server.
The Rational Insight report server could not acquire a server license from the Rational License server.
Contact your server administrator.

Please let me know if you know solution to fix above specified error, thanks for assistance in advance

9 answers

Most liked answers ↑|Newest answers|Oldest answers

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FU YONG (46●7●2) | answered Jun 04 '10, 4:07 a.m.
Faced the same problem. Looked at :
http://www-01.ibm.com/support/docview.wss?uid=swg21411549 but it did not help. I have rational license sever 8.0 and the license files.

After enter below URL in the browser to see cogcos connection but I got error as given below

URL: http://t61may09:9080/insight

ERROR

CRREL1001E: You cannot log on to the Rational Insight report server.
The Rational Insight report server could not acquire a server license from the Rational License server.
Contact your server administrator.

Please let me know if you know solution to fix above specified error, thanks for assistance in advance
0
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sasanuru kumar (31●4●23●19) | answered Jun 04 '10, 6:24 a.m.
Faced the same problem. Looked at :
http://www-01.ibm.com/support/docview.wss?uid=swg21411549 but it did not help. I have rational license sever 8.0 and the license files.

After enter below URL in the browser to see cogcos connection but I got error as given below

URL: http://t61may09:9080/insight

ERROR

CRREL1001E: You cannot log on to the Rational Insight report server.
The Rational Insight report server could not acquire a server license from the Rational License server.
Contact your server administrator.

Please let me know if you know solution to fix above specified error, thanks for assistance in advance


Thank you for your quick reply.

I resolved that probelm with second option.

Thank you very much for help
0
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Lawrence Mandel (511●2●1) | answered Jun 04 '10, 2:23 p.m.
FORUM MODERATOR
As the message states, the error indicates that the Insight reporting server was unable to obtain a license from the license server. This could be for a number of reasons including:

1. The license server isn't installed/running.
2. The license server isn't configured correctly.
3. Your license has expired. (Note that the current Insight 1.0.0.2 trial license posted on Jazz.net will expire in July.)
4. Your reporting server is not configured with the correct location of the license server.

Information about resolving many of these issues can be found in the online documentation.

http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m0/index.jsp

If you still have trouble this list is a good place to get help.

Lawrence
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sasanuru kumar (31●4●23●19) | answered Jun 09 '10, 7:41 a.m.
Hi,

I got issue for file conversion from .mpp (MS Project) to .xml formatin RI. Basically I understand that this .mpp file not supported in RI Data Manager as source to pull into DW, if it is wrong please correct me. Is it possible this conversion available in RI components? Or How do pull data from MS Project file format is .mpp in to Data Manager.
I appreciate your greate help in advance.
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Lawrence Mandel (511●2●1) | answered Jun 18 '10, 12:13 p.m.
FORUM MODERATOR
Your question on MS Project is a new topic. Please create a new topic in the forum to allow other readers to easily identify posts of interest.

Thanks,

Lawrence
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Kevin Ramer (4.5k●9●186●201) | answered Jun 22 '10, 12:42 p.m.
I'm finding almost every single way possible that not getting a license can fail.

o The Insight server is bound to 'localhost.localdomain'
o The ibmratl.opt file isn't correct

Both of which I have solved. However, now I get this error: 


FLEXnet license error: -88,309

The clock has been set back


Even though I can see the two machines clocks tick off the seconds almost
in lockstep.



As the message states, the error indicates that the Insight reporting server was unable to obtain a license from the license server. This could be for a number of reasons including:

1. The license server isn't installed/running.
2. The license server isn't configured correctly.
3. Your license has expired. (Note that the current Insight 1.0.0.2 trial license posted on Jazz.net will expire in July.)
4. Your reporting server is not configured with the correct location of the license server.

Information about resolving many of these issues can be found in the online documentation.

http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m0/index.jsp

If you still have trouble this list is a good place to get help.

Lawrence
0
permanent link
Kelvin Low (163●2●1) | answered Jun 22 '10, 2:09 p.m.
JAZZ DEVELOPER
Based in the error code reported by FLEXnet, it appears that you may have modified the system clock in an attempt to work around the licensing issue. My suggestion is for you to uninstall and reinstall the Rational License Server 8.0. Back up your working ibmratl.opt file as you can reuse it.
0
permanent link
FU YONG (46●7●2) | answered Jun 24 '10, 3:50 a.m.
After enter below URL in the browser to see cogcos connection but I got error as given below

URL: http://t61may09:9080/insight

ERROR

CRREL1001E: You cannot log on to the Rational Insight report server.
The Rational Insight report server could not acquire a server license from the Rational License server.
Contact your server administrator.

Please let me know if you know solution to fix above specified error, thanks for assistance in advance


A few things to take note

1. Make sure there is no ANY invalid license in your license file.
2. Before importing Rational Insight Evaluation license, open it and replace dummy hostname with your hostname.
3. Make sure the environment variable LM_LICENSE_FILE is set using HOSTNAME, not IP.
4. RI requires 8.0 Rational License server?

There are 2 configuration files in C:\Program Files\IBM\RationalRLKS\common that may be needed by Rational Insight.
- Rational.opt and ibmratl.opt
- their content should look like the following
- SERVER your_hostname ANY 27000

Hope it helps.
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Kevin Ramer (4.5k●9●186●201) | answered Jun 24 '10, 8:48 a.m.
Well, the clock had drifted wildly earlier this month (into July), when I finally
got time to try setting up Insight I had forgotten about the clock going back
but there were files scattered about with dates as far out as July 7. I did this to fix:

touch -t "tomorrow midnight" /tmp/marker
find / -newer /tmp/marker |xargs touch

Note: tomorrow midnight is not what touch command wants, just an abstraction. So, now I get licensed for insight_server.

On to the next barriers....

Based in the error code reported by FLEXnet, it appears that you may have modified the system clock in an attempt to work around the licensing issue. My suggestion is for you to uninstall and reinstall the Rational License Server 8.0. Back up your working ibmratl.opt file as you can reuse it.

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