Errors when trying to Link Projects between RTC and RQM
I have been struggling with linking projects between RQM (2.0.1 iFix 3 (I20100625_0734)) and RTC (2.0.0.2 iFix 3 (I20100602-1000)). I have followed all the steps on Setting up defect integration with Rational Team Concert as described in the RQM infocenter - http://publib.boulder.ibm.com/infocenter/rqmhelp/v2r0/index.jsp?topic=/com.ibm.rational.test.qm.doc/topics/t_config_rtc_defects_overview.html
When I use the RQM/RTC Web UI of an existing project and try to "Add" the link to an project for testing, I get the following error:
but if I type the following into the browser:
The browser responds with the following:
RQM and RTC are using Apache Tomcat 5.5.28
Any assistance would be greatly appreciated.
When I use the RQM/RTC Web UI of an existing project and try to "Add" the link to an project for testing, I get the following error:
Failed to read service provider catalog resource:
Unable to load URL: /jazz/proxy?
uri=https://9.124.212.38:9443/jazz/rootservices&dojo.preventCache=1282202389812, Status: 500
but if I type the following into the browser:
https://9.124.158.15:9443/jazz/proxy?
uri=https://9.124.212.38:9443/jazz/rootservices&dojo.preventCache=1282202389812
The browser responds with the following:
HTTP 500 Internal Server Error
RQM and RTC are using Apache Tomcat 5.5.28
Any assistance would be greatly appreciated.
One answer
Due to the lack of information, not able to say what could be the specific reason
Couple of reasons might be:
Clearing the cookies might help.
May be also an OAuth issue
Check whether the root services url of the server 9.124.212.38 is accessible or not. This can be done by running the url:
https://9.124.212.38:9443/jazz/rootservices
Please provide extra information like friends configuration in both the servers (RTC & RQM). May be logs too will be helpful
Couple of reasons might be:
Clearing the cookies might help.
May be also an OAuth issue
Check whether the root services url of the server 9.124.212.38 is accessible or not. This can be done by running the url:
https://9.124.212.38:9443/jazz/rootservices
Please provide extra information like friends configuration in both the servers (RTC & RQM). May be logs too will be helpful