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question asked: Jun 04 '09, 7:03 a.m.
question was seen: 3,563 times
last updated: Jun 04 '09, 7:03 a.m.

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RTC2.0-Saving Workitem throws error -JazzUsers role

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Mala Kannan (21●2●1) | asked Jun 04 '09, 7:03 a.m.
Hi,

We are connected to LDAP user registry! We mapped JAZZ group JazzAdmins and JazzUsers to LDAP groups JazzAdmins=TestTACAdmin92 and JazzUsers=TestTACUser94.We have no problem loggin in. But when a person in JazzUser group tries to save a workitem, an exception is thrown with msg,

The user "<user>" is not authorized to perform the operation. The "JazzUsers" role is required to perform this operation.

Note:This user is a member of the JazzUsers group.

Also we observed that a User in JazzAdmins group is able to save a workitem.

Can anyone help me on this asap.

Thanks in advance,
Mala

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