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question asked: Aug 06 '12, 3:02 a.m.
question was seen: 5,626 times
last updated: Aug 06 '12, 11:59 a.m.

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RTC WorkItem and RRDI reporting , RTC Workitem ID

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Kiran Nagara (107●4●18●23) | asked Aug 06 '12, 3:02 a.m.
RRDI 2.0 has been installed and integrated with CLM 4.0. When I reate any new workitem say, Defect or Task, Defect ID or Task ID gets generated, In which Table of ODS can I find the same for RRDI reporting.

Regards,
-Kiran

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Anderson Oliveira Pinto (170●1●8●18) | answered Aug 06 '12, 10:48 a.m.
Hi Kiran,

I didn't update RRDI 2.0 yet, but in RRDI 1.0.2 the work item is stored in the table REQUEST at ODS and you can filter task or defect using the field "Request Type".
The work item ID is stored in the field EXTERNAL_KEY1

This link show a detailed information about data dictionary  from CLM to RRDI

http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.jazz.reports.doc%2Ftopics%2Fccm.html

Anderson
Kiran Nagara selected this answer as the correct answer
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Kiran Nagara commented Aug 06 '12, 11:59 a.m.

Hi Anderson,

Its the same in RRDi 2.0, Thnx for the update.

Regards, -Kiran

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