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RRCS Not connecting to setup page.


Keith James (1653) | asked Jun 13 '10, 1:54 p.m.
I am installing RRC from the Jazz disk I received at IBM Innovate. I can start the server, I get the "Server startup in ### ms". But when I enter https://localhost:9443/rdm/setup in my browser, it just hangs. I have tried Chrome, FireFox, Internet Explorer and Safari.

I have added localhost as a trusted site. I have deleted my cache and cookies. I have rebooted the system.

I am running Windows Vista Home Premium 64 bit, but I installed the application in the x86 folder and as I mentioned above, it is does start the server.

Any ideas of how to get past the hang up for the set up? When I run RRC I get to a "set up" type page, but it is trying to connect to the server. As I am not able to get to the setup screen for the server, there is nothing to connect to for the client.

5 answers



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Stef van Dijk (2.0k179) | answered Jun 13 '10, 6:16 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Hi there. When you say it hangs, how long are you waiting? It will actually take several minutes for the setup screen to appear. This can catch people a bit off guard when you don't know to expect it.

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Keith James (1653) | answered Jun 13 '10, 7:10 p.m.
Hi there. When you say it hangs, how long are you waiting? It will actually take several minutes for the setup screen to appear. This can catch people a bit off guard when you don't know to expect it.


I have let it sit for about 30 minutes, just in case it was just slow process.

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Emil Ivanov (11) | answered Jun 16 '10, 4:39 p.m.
Hi there. When you say it hangs, how long are you waiting? It will actually take several minutes for the setup screen to appear. This can catch people a bit off guard when you don't know to expect it.


I have let it sit for about 30 minutes, just in case it was just slow process.


I experience same problem, Can anybody help?
Thanks

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Emil Ivanov (11) | answered Jun 16 '10, 4:43 p.m.
Hi there. When you say it hangs, how long are you waiting? It will actually take several minutes for the setup screen to appear. This can catch people a bit off guard when you don't know to expect it.


By the way my local machine uses Windows 7. I could not find in the speck if Rational Requirements Composer 2.0 is compatible with 7.

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George Siampos (6) | answered Jun 20 '10, 7:41 p.m.
Hi there. When you say it hangs, how long are you waiting? It will actually take several minutes for the setup screen to appear. This can catch people a bit off guard when you don't know to expect it.


I have let it sit for about 30 minutes, just in case it was just slow process.


I experience same problem, Can anybody help?
Thanks

Hi there,
I also had this problem and found that the installation is not tolerant of spaces in path names. This may be a result of using Apache. To fix the issue, I reinstalled in a path without spaces. Basically, I took "Program Files" out of my install path and installed directly into C:\IBM\...

Other forums have comments from people who have manually corrected the paths by inserting "%20" in place of the spaces (e.g. Program%20Files)

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