Hi,

I think the create default project failed during the RQM setup, the Finish button was not available. I am able to login as a user with Admin rights, however I can not save a new project. I can create it but the save button is not available.

I am using the generic setup with Tomcat as the server and Derby as the database.

Any help will be greatly appreciated.

Diane

Hi,

I have seen this symptom intermittently on my machines when using unsupported browsers (Chrome 5, Firefox 3.6.x, Safari 4). If you're not already, try using an officially supported browser and see if you see any different results.

If you are seeing the problem on a supported browser, can you confirm
* which browser & version?
* the RQM server version?

-Patrick

Hi,

I am using IE7, the trial version of RQM (v2.0.1) the tomcat version is 5.5.28.

Also, what happens when you log in at /jazz/web/console/? Are you getting the "you need to run the Jazz setup wizard" dialog, or can you get to the RQM dashboard?

If you can get to the dashboard, this would normally indicate that the project area has been successfully created (regardless of the odd bahavior you are seeing in the setup wizard).

I did get the "you need to run the Jazz setup wizard" dialog once, then it appeared I was on the Jazz Team Server, I clicked admin and was on the dashboard, where I could create users, go to Project Management tab, etc. but when I went in to create the project, I was unable to save it, save was never highlighted and any action would cause me to lose the changes.

Also, what happens when you log in at /jazz/web/console/? Are you getting the "you need to run the Jazz setup wizard" dialog, or can you get to the RQM dashboard?

If you can get to the dashboard, this would normally indicate that the project area has been successfully created (regardless of the odd bahavior you are seeing in the setup wizard).

I did get the "you need to run the Jazz setup wizard" dialog once, then it appeared I was on the Jazz Team Server, I clicked admin and was on the dashboard, where I could create users, go to Project Management tab, etc. but when I went in to create the project, I was unable to save it, save was never highlighted and any action would cause me to lose the changes.

Make sure that you have a process template selected, if you do not the save button will not be activated. To do this click the link in the process template section of the Project Area creation page and select "Quality Manager Default Process".

Thanks! I went in to check that, however the Quality Manager Default Process does not appear. When going through the setup, section 6 "Create Project Area" does not complete, "creating project..." displays but the Back, Next and Finish buttons are all grayed out...I have left it for hours and nothing happens. So when I log into the Jazz Team Server it does not allow me to do create a new project because the default project is missing. Is there anyway I can import the Quality Manager Default Process from somewhere or use any workaround?

Also, what happens when you log in at /jazz/web/console/? Are you getting the "you need to run the Jazz setup wizard" dialog, or can you get to the RQM dashboard?

If you can get to the dashboard, this would normally indicate that the project area has been successfully created (regardless of the odd bahavior you are seeing in the setup wizard).

I did get the "you need to run the Jazz setup wizard" dialog once, then it appeared I was on the Jazz Team Server, I clicked admin and was on the dashboard, where I could create users, go to Project Management tab, etc. but when I went in to create the project, I was unable to save it, save was never highlighted and any action would cause me to lose the changes.

Make sure that you have a process template selected, if you do not the save button will not be activated. To do this click the link in the process template section of the Project Area creation page and select "Quality Manager Default Process".

Thanks! I went in to check that, however the Quality Manager Default Process does not appear. When going through the setup, section 6 "Create Project Area" does not complete, "creating project..." displays but the Back, Next and Finish buttons are all grayed out...I have left it for hours and nothing happens. So when I log into the Jazz Team Server it does not allow me to do create a new project because the default project is missing. Is there anyway I can import the Quality Manager Default Process from somewhere or use any workaround?

Assuming that the repository set up was completed and it failed only in creating the project area, there should be a "Deploy Predefined Templates" button in the "Process Template Management" page of the Jazz Team Server Admin. I think the logged in user must have JazzAdmin permission and RQM license or it will fail. That will deploy the "Quality Manager Default Process" template. You should be able to create the project area and add members to it.


Thanks for all of the great suggestions. I was able to select Deploy Predefined Templates however it was in a hung state. So when I closed out to try to get back in it only has the loading screen. I am going to try the reset process again to see if it will work, otherwise I will try a re-install.