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Contributor access probleme since 2.0.0.2 IFix2


Philippe Preville (36288) | asked May 13 '10, 9:00 a.m.
Hello,

We have a lot of user who have a contributor licence on RTC server 2.0.0.2. These users work on work item frequently with RTC Eclipse Client. Since we update to 2.0.0.2 Ifix 2 (server and client) (we where a 2.0.0.2 so the update install also Ifix 1) all the contributor could not do "tab" key in plan anymore to update parent/children on work Item.

The behavior is very strange, the link update works but there is a message saying that the licence is not correct and the user could not save the plan after the "tab" action in the plan. They have to close / open plan to do save again.

Someone could help me with that problem ??

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Sreedhar Rella (24178) | answered May 14 '10, 11:54 a.m.
JAZZ DEVELOPER
On 5/13/2010 9:08 AM, pprevill wrote:
Hello,

We have a lot of user who have a contributor licence on RTC server
2.0.0.2. These users work on work item frequently with RTC Eclipse
Client. Since we update to 2.0.0.2 Ifix 2 (server and client) (we
where a 2.0.0.2 so the update install also Ifix 1) all the
contributor could not do "tab" key in plan anymore to
update parent/children on work Item.

Can you elaborate more on what you mean by "Tab" key in plan ?


The behavior is very strange, the link update works but there is a
message saying that the licence is not correct and the user could not
save the plan after the "tab" action in the plan. They have
to close / open plan to do save again.

Someone could help me with that problem ??


I am still confused what "tab" action in the plan means. Can you please
submit a defect on https://jazz.net/jazz/web/projects/Rational Team
Concert with screen shots, and more details on the scenario ?

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