It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Follow this question
Question details

×42,788

question asked: May 13 '10, 9:00 a.m.
question was seen: 4,398 times
last updated: May 13 '10, 9:00 a.m.

Related questions

FAQ - How this Forum works

Contributor access probleme since 2.0.0.2 IFix2

0
Philippe Preville (36●2●8●8) | asked May 13 '10, 9:00 a.m.
Hello,

We have a lot of user who have a contributor licence on RTC server 2.0.0.2. These users work on work item frequently with RTC Eclipse Client. Since we update to 2.0.0.2 Ifix 2 (server and client) (we where a 2.0.0.2 so the update install also Ifix 1) all the contributor could not do "tab" key in plan anymore to update parent/children on work Item.

The behavior is very strange, the link update works but there is a message saying that the licence is not correct and the user could not save the plan after the "tab" action in the plan. They have to close / open plan to do save again.

Someone could help me with that problem ??

One answer

Most liked answers|Newest answers|Oldest answers ↑

0
permanent link
Sreedhar Rella (241●7●8) | answered May 14 '10, 11:54 a.m.
JAZZ DEVELOPER
On 5/13/2010 9:08 AM, pprevill wrote:
Hello,

We have a lot of user who have a contributor licence on RTC server
2.0.0.2. These users work on work item frequently with RTC Eclipse
Client. Since we update to 2.0.0.2 Ifix 2 (server and client) (we
where a 2.0.0.2 so the update install also Ifix 1) all the
contributor could not do "tab" key in plan anymore to
update parent/children on work Item.

Can you elaborate more on what you mean by "Tab" key in plan ?


The behavior is very strange, the link update works but there is a
message saying that the licence is not correct and the user could not
save the plan after the "tab" action in the plan. They have
to close / open plan to do save again.

Someone could help me with that problem ??


I am still confused what "tab" action in the plan means. Can you please
submit a defect on https://jazz.net/jazz/web/projects/Rational Team
Concert with screen shots, and more details on the scenario ?

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.