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C/ALM login timeout


Michel Ott (7675) | asked Apr 12 '10, 4:45 a.m.
Hi guys,

I have configured RTC and RQM to work together. Everything works fine, but when I login in RTC-WebUI and I open a second browser and login in RQM-WebUI the login expires on RTC.
So e.g. when I open a RTC work item within RQM and I make a refresh in RQM I have to login again.

Does anyone knows, how to solve this issue?

Thanks a lot

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Ralph Schoon (61.4k33643) | answered Apr 12 '10, 5:22 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi,

have you installed on different hosts?
With the current version of the tools we experience an issue with the cookies. In order for the integration to work I believe you need different host names for the servers. So you need to configure the tools to have a different host name when you try (the public URI root) otherwise the cookie in one browser overwrites the other one.

Just a thought,
Ralph

Hi guys,

I have configured RTC and RQM to work together. Everything works fine, but when I login in RTC-WebUI and I open a second browser and login in RQM-WebUI the login expires on RTC.
So e.g. when I open a RTC work item within RQM and I make a refresh in RQM I have to login again.

Does anyone knows, how to solve this issue?

Thanks a lot

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