It's all about the answers!

Ask a question

Can't reload https://localhost:9443/jazz/web/console


May Tang (61) | asked Feb 25 '10, 10:06 a.m.
I have reinstalled Quality Manager 2.0.1 multiple times. It seems I can only load https://localhost:9443/jazz/web/console right after the installation. If I logout or timeout, I cannot reload the page.

I just get 'Loading' on the browser. I can only use IE 6. Could this be the problem?

May Tang

2 answers



permanent link
Patrick Van Zandt (1.2k1) | answered Feb 26 '10, 1:20 a.m.
JAZZ DEVELOPER
I can only use IE 6. Could this be the problem?
Yes, definitely.

I frankly am surprised you were able to log in even once with IE6. IE6 does not play well well RQM/RTC and is most definitely not supported. Even if you get past the login issue you can expect to encounter lots more problems.

Tell your company you need a modern web browser! :-)

Firefox will give you the best performance with RQM, but IE7 & IE8 are also supported.

See this page for the official list of supported browsers and versions for use with RQM: http://www-01.ibm.com/support/docview.wss?rs=3580&uid=swg27015932#Browsers

permanent link
May Tang (61) | answered Feb 26 '10, 1:48 p.m.
I can only use IE 6. Could this be the problem?
Yes, definitely.

I frankly am surprised you were able to log in even once with IE6. IE6 does not play well well RQM/RTC and is most definitely not supported. Even if you get past the login issue you can expect to encounter lots more problems.

Tell your company you need a modern web browser! :-)

Firefox will give you the best performance with RQM, but IE7 & IE8 are also supported.

See this page for the official list of supported browsers and versions for use with RQM: http://www-01.ibm.com/support/docview.wss?rs=3580&uid=swg27015932#Browsers

Thank you for the info. I am aware of the browser requirement. Now I can justify my request for a modern web browser.

May

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.