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question asked: Aug 01 '14, 4:06 p.m.
question was seen: 3,170 times
last updated: Aug 07 '14, 12:18 p.m.

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Wrong Work Item ID and URL in Notification Email From Jazz-Server

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Steve Johnson (6●1●1) | asked Aug 01 '14, 4:06 p.m.
 Hi - RQM is configured to send a notification email when a new test case needs approval. The email contains the ID of the test case in the Subject line and a URL to test case in the body of the email. Both are incorrect. Specifically, when the test designer creates test case 62 with Summary Description "This is test A" and marks it ready for review in RQM, the review / approver gets an email notification from Jazz-Servier that work item 65 with Summary Description "This is some other test."

Until this morning, things were in sync and using the information in the email brought us to the correct test case.
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Ralph Schoon commented Aug 04 '14, 4:35 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I am not sure what could cause this. I would suggest to open up a PMR with support.

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Paul Slauenwhite (8.4k●1●2) | answered Aug 07 '14, 12:18 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Please open a RQM defect or PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639).

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