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Difference in accessing records between clients


Michael Walker (99214198157) | asked Feb 09 '10, 3:23 a.m.
How can I find out the difference in accessing records between the Web and Eclipse clients? specifically with Defect type records.

The reason I ask is because our Web Client is extremely slow in accessing or creating Defects, but the Eclipse client is fast. Both clients are fast with other Record Types.

How could I go about debugging the Web Client to see where it's hanging when accessing the defect records?

thanks in advance.

3 answers



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Jean-Michel Lemieux (2.5k11) | answered Feb 09 '10, 8:45 a.m.
JAZZ DEVELOPER
One thing you could try is using metronome in the Eclipse client (http://jazz.net/blog/index.php/2008/02/01/the-jazz-metronome-tool-keeps-us-honest/) and measure the round-trips for creating a defect and the server response times. Then in Firefox, install firebug and do the same. Can you attach your findings to a work item and provide information about your server setup?
Cheers,
Jean-Michel

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Michael Walker (99214198157) | answered Feb 16 '10, 3:19 a.m.
One thing you could try is using metronome in the Eclipse client (http://jazz.net/blog/index.php/2008/02/01/the-jazz-metronome-tool-keeps-us-honest/) and measure the round-trips for creating a defect and the server response times. Then in Firefox, install firebug and do the same. Can you attach your findings to a work item and provide information about your server setup?
Cheers,
Jean-Michel


Thank you for the reply Jean-Michel. I create work item 106120 with output from Firebug. I noticed the link below is taking 1 min 34 seconds to complete. Do you know what this is doing?

https://svlrtc.svl.ibm.com:9445/jazz/service/com.ibm.team.workitem.common.internal.rest.IWorkItemRestService/workItemEditableProperties?itemId=_FH10cA7lEd-JKcZ_vEnFbA&projectAreaItemId=_wHRvYKlEEd6kIOog97yerQ

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Patrick Streule (4.9k21) | answered Feb 16 '10, 3:53 a.m.
JAZZ DEVELOPER
Thank you for the reply Jean-Michel. I create work item 106120 with
output from Firebug. I noticed the link below is taking 1 min 34
seconds to complete. Do you know what this is doing?

https://svlrtc.svl.ibm.com:9445/jazz/service/com.ibm.team.workitem.common.internal.rest.IWorkItemRestService/workItemEditableProperties?itemId=_FH10cA7lEd-JKcZ_vEnFbA&projectAreaItemId=_wHRvYKlEEd6kIOog97yerQ

The call loads 5.6MB of data for some reason. This could be the regression:
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/104474

I'll add further comments in work item #106120

--
Regards,
Patrick
Jazz Work Item Team

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