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question asked: Jun 01 '22, 3:40 a.m.
question was seen: 930 times
last updated: Jun 01 '22, 4:03 a.m.

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Issue with Rhapsody license - SIGN= keyword required but missing from the license certificate

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Ulrich Simon (15●1●4) | asked Jun 01 '22, 3:40 a.m.

 I have recently installed Rhapsody 9.0.1 Architect for Software, retrieved the associated license from Rational License Key Center and installed it.

When starting Rhapsody 9.0.1 Architect for Software, the following message appears:

SIGN= keyword required but missing from the license certificate.
This is probably because the license is older than the application You need to obtain a SIGN= version of this license from your vendor.
Feature: RhapsodyArchitect
Missing: SIGN2=
License path: C:\flexim license.dat;
FLEXnet Licensing error:-114,582
For further information, refer to the FLEXnet Licensing documentation, available at www.flexerasoftware.com
What is wrong and needs to be fixed?

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Ralph Schoon (63.4k●3●36●46) | answered Jun 01 '22, 4:03 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

 In cases like this, please open a case with support.

Ulrich Simon selected this answer as the correct answer

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