Importing workitems using the CSV changing the workitem status

vinay kumar bondugula (73●3●29●72) | asked Apr 12 '22, 3:45 p.m.

Hi,

Our SCM team imported the 200+ woriktems to RTC using a .csv file. The team observed that the Workitems marked as “Resolved – (Resolution) No Problem Found” are being taken as “Received” state by RTC, while importing from CSV. But, if we mark them as “Resolve – (Resolution) Problem Fixed”, it’s taking them properly. Please let us know why the workitem status is changed for different state resolutions.

Note: Received state is Initial or New state

Thanks,

Vinay

<o:p> </o:p>

Comments

Ralph Schoon commented Apr 13 '22, 1:47 a.m.

FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Maybe I am just stupid, but I do not understand this question. There is no organization or structure I can recognize in the question. It is totally confusing and seems to mix states and resolutions. In addition, the question is missing a product tag.

Be the first one to answer this question!

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

It's all about the answers!

Related questions

Importing workitems using the CSV changing the workitem status

Be the first one to answer this question!