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RTC Shell - Two instances in system tray - conflicts

Glyn Costello (13837) | asked Apr 04 '22, 6:39 a.m.
I keep getting two instances of the RTC Shell client in my system tray, one has the repository connection, the other does not. I can set the sandbox and run a comparison, but then it fails to find work items because the other doesn't have the repository connection. If I try to add the repository connection, it says "already exists".

There is no "Exit" option for the second instance and there is only one instance of scm.exe in task manager, so not sure what's going on. Any advice?

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Ralph Schoon (63.1k33646) | answered Apr 04 '22, 7:00 a.m.

 I'd suggest to open a support case.

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