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Anyone see continuous loop on RRC web beta?


Anthony Kesterton (7.5k9180136) | asked Nov 30 '09, 8:18 a.m.
JAZZ DEVELOPER
Hi all

I have a customer who was using the RRC beta (web UI) and they are seeing the following:


I am experiencing an issue accessing the RRC Web Client. I am able to
access the logon, submit my credentials and accept the certificate error,
after which I experience an endless loop while the home page attempts to
load.

While attempting to load the "preventCache" value in the URL increments
continually and rapidly.

https://rrcweb.XXX.YYY:9443/composer/web/rpc?preventCache=1259272991962
https://rrcweb.XXX.YYY:9443/composer/web/rpc?preventCache=1259273032385
https://rrcweb.XXX.YYY:9443/composer/web/rpc?preventCache=1259273032385
etc


Anyone seen this, and any suggestions on what is going wrong?

(We are moving to the official 2.0 release asap)

regards

anthony

3 answers



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Daniel Moul (5.0k1318) | answered Nov 30 '09, 1:32 p.m.
FORUM MODERATOR / JAZZ DEVELOPER

(We are moving to the official 2.0 release asap)


I haven't seen this, and yes, there have been many fixes included since the the beta, so you are on the right track.

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Anthony Kesterton (7.5k9180136) | answered Nov 30 '09, 1:37 p.m.
JAZZ DEVELOPER

(We are moving to the official 2.0 release asap)


I haven't seen this, and yes, there have been many fixes included since the the beta, so you are on the right track.

Hi Daniel

We think it might be cookies settings or the temp (beta) license expired. Do you happen to know the expiry date for the beta?

thanks
anthony

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Paula Cox (211) | answered Dec 02 '09, 2:01 p.m.
JAZZ DEVELOPER

Do you happen to know the expiry date for the beta?



The current RRC Beta 2 expires on December 8th.
The Web UI Beta 1 expired on May 5th.

Thanks, Paula

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