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question asked: Nov 13 '20, 5:07 a.m.
question was seen: 1,021 times
last updated: Dec 15 '20, 2:19 p.m.

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Link tab empty to certain users(even though work item has a parent and links to children that can be seen by other users)

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Themba Dlamini (11) | asked Nov 13 '20, 5:07 a.m.

Hi alll


We have an issue where the Link tab is empty for certain users(even though work item has a parent and links to children that can be seen by other users). thought it might have been a cache issue but that seesm not to resolve the issu, clearly this is notnormal, any ideas what could be the issue?

regards

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Kathryn Fryer (46●1) | answered Dec 15 '20, 2:19 p.m.

Is it possible that you have team areas and categories defined to limit visibility to users based on their team area? (per this KC topic: https://www.ibm.com/support/knowledgecenter/SSYMRC_7.0.2/com.ibm.jazz.platform.doc/topics/c_restricting_read_access_project_areas_web.html)

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