Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

RTC Server Down: Error fetching server status information.

Login works, nothing from the database (even administration) is not displayed and exceptio is thrown..

java.lang.Exception
com.ibm.team.repository.common.transport.ServerHttpUtil.serializeError(ServerHttpUtil.java:1057)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleException(AbstractTeamServerServlet.java:1143)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleException(AbstractTeamServerServlet.java:1130)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1639)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1471)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:870)
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:685)
java.lang.Thread.run(Thread.java:810)

Any suggestions?

Thx.
Z.

0 votes



2 answers

Permanent link
Collaborating with zboruvka and searching deeper we found this:
2009-11-11 15:18:53,980 [      AsynchronousTaskRunner-4] ERROR repository.service.internal.rdb.JDBCConnectionP

ool - Database connection is null. Check database status and availiablity.
com.ibm.team.repository.common.InternalRepositoryException: Database connection is null. Check database status
and availiablity.

in jazz.log

Jazz restart helped.

But anyways -- is there a way to solve this without Jazz restart?
More descriptive error message would also be helpful...

0 votes


Permanent link
Collaborating with zboruvka and searching deeper we found this:
2009-11-11 15:18:53,980 [      AsynchronousTaskRunner-4] ERROR repository.service.internal.rdb.JDBCConnectionP

ool - Database connection is null. Check database status and availiablity.
com.ibm.team.repository.common.InternalRepositoryException: Database connection is null. Check database status
and availiablity.

in jazz.log

Jazz restart helped.

But anyways -- is there a way to solve this without Jazz restart?
More descriptive error message would also be helpful...


I seem to recall this kind of error when my database was stopped but the app server was running. Restarting the database may help, but if not, you will need to restart the jazz server once you have restarted the database.

anthony

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details

Question asked: Nov 11 '09, 8:59 a.m.

Question was seen: 7,096 times

Last updated: Nov 11 '09, 8:59 a.m.

Confirmation Cancel Confirm