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question asked: Feb 17 '15, 1:09 p.m.
question was seen: 4,383 times
last updated: Feb 17 '15, 1:58 p.m.

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How to remedy and error running repotools to export user list

0
Keith Murray (15●1●12●17) | asked Feb 17 '15, 1:09 p.m.

We are running into an error exporting a list of JAZZ users. We are on JAZZ 5.0.2, windows server 2008. The id running the command prompt can definitely log into JAZZ and is jazz admin. Here we go:

D:\IBM\CLM_5.0.2\server>repotools-jts.bat -exportUsers toFile=C:\Users\adminmurrayke\Desktop\ExportUsers\users.csv repositoryURL=https://jazz.csc-dev-scc.gc.ca/jts
Repo Tools
Provisioning using "D:\IBM\CLM_5.0.2\server\conf\jts\provision_profiles".
  Jazz Foundation - Core Libraries, Version 5.0.2 (RJF-I20141028-1603)

CRJAZ1357E The repotools command could not log in to the following server: https://jazz.csc-dev-scc.gc.ca/jts. Check the login credentials.

D:\IBM\CLM_5.0.2\server>ping jazz.csc-dev-scc.gc.ca

Pinging jazz.csc-dev-scc.gc.ca [172.16.140.248] with 32 bytes of data:
Reply from 172.16.140.248: bytes=32 time<1ms TTL=128
Reply from 172.16.140.248: bytes=32 time<1ms TTL=128
Reply from 172.16.140.248: bytes=32 time<1ms TTL=128
Reply from 172.16.140.248: bytes=32 time<1ms TTL=128

Ping statistics for 172.16.140.248:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

Accepted answer

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Kevin Ramer (4.5k●9●186●201) | answered Feb 17 '15, 1:58 p.m.
You need to provide adminUserid, adminPassword OR point to a properties file that contains the same.  Run repotools w/o any options and you will find the syntax.

   -exportUsers --Export the user information.
         [toFile=users.csv] --Path to the users comma delimited file.
         [overwrite=<yes | no (default)>] --Whether to overwrite an existing CSV
 file.
         [repositoryURL=https://localhost:9443/jts] --The connection URL for the  server.
         [adminUserId=ADMIN] --Admin user id to login to the Jazz repository.
         [adminPassword=******] --Admin password to login to the Jazz repository
.
         [credentialsFile=credentials.properties] --The file containing the admin user's login credentials.
         [certificateFile=<none>] --The file containing the admin user's login certificiate.

The help _appears_ to indicate those arguments are optional, but I've found that they aren'tt.
Keith Murray selected this answer as the correct answer

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