Internal Server Error 500 / CWWKZ0014W
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Ankit Vashistha (125●9●27)
| asked Feb 13 '20, 2:02 a.m.
edited Feb 19 '20, 9:37 a.m. by Muralidhar Rajagopal (101●1●4)
Hi all,
While accessing CLM 6.0.6 applications on web console we are getting Internal Server Error 500.
After scanning console.log we have found below mentioned error
CWWKZ0014W the application rm could not be started as it could not found at location /opt/IBM/JazzTeamServer/server/liberty/servers/clm/ /apps/rm.war.
This above mentioned error we are getting for all the CLM applications installed on different server (enterprise topology).
Have already tried this Possible solution but could not get any result.
We are not able to access the server with host name however applications like /ccm, /rm & /qm are accessible by providing the ip address of the servers. In that also we are able to login into applications with below mentioned error.
at /ccm/admin page --> the server status can not be retrieved ID CRJAZ1505E.
in application information tab for JTS location
CRJAZ2679E The JTS version could not be determined because the JTS root services document at https://...../jts/rootservices could not be fetched or does not have an about services URI
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Accepted answer
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Finally tracked down the culprit.
In HTTP server certificate file of individual applications were expired. generated new certificates for each applications and restarted the entire server.
Ralph Schoon selected this answer as the correct answer
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Is this a brand new installation (i.e. CLM has never worked in this environment), or is it a CLM environment that has stopped working?