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question asked: Jul 13 '19, 9:25 a.m.
question was seen: 2,934 times
last updated: Aug 09 '21, 10:53 a.m.

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DNG, 6.0.6, iFix006 - Primary text field = CRRRS4241E This content cannot be exported because it is greater than 32 KB

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Jeffrey Behnke (27●2●21) | asked Jul 13 '19, 9:25 a.m.
edited Jul 13 '19, 10:06 a.m.

Hello,

We are experiencing the following message displayed in the Primary Text field for a requirement in DNG.
"CRRRS4241E This content cannot be exported because it is greater than 32 KB."

The requirement does have a table in .docx form loaded into the requirement. We do not have any issues displaying the information in 6.0.6 iFix001

We are receiving the error message both in the web client when viewing the requirement and when exporting to xls

*** Additional information - The contents of the Primary text are not displayed correctly, both within the requirement details, but also in the list view. 

Thank you.

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David Sedar (28●3●8) | answered Aug 09 '21, 10:53 a.m.

 I regularly get this problem in V6.0.6.1 iFix 017.

It appears that the embedded formatting information for each cell of the table takes the total byte count above 32KB.

Only solution I found is to replace the table by a text-only version.
Not ideal, I know.

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