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question asked: Feb 19 '18, 7:07 a.m.
question was seen: 2,611 times
last updated: Jan 18 '21, 2:54 a.m.

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while integrating DOORS to DNG, when i am adding friends(outbound) in DNG, Root services doesn't accept url

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Saumya Gupta (29●5●35) | asked Feb 19 '18, 7:07 a.m.

 Hi Team,


I am trying to integrate DOORS and DNG, after entering url in field "root services" (https://dl17-pc:8443/dwa/public/rootservices)  and in "name" (dwa) below issue is coming:

An error occurred while requesting the root services document from server "https://dl17-pc:8443/dwa/public/rootservices". Please check the URL and try again.ID CRJAZ1575E

Can anyone please help me as soon as possible.

Advance Thanks!!!

2 answers

Most liked answers ↑|Newest answers|Oldest answers

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Donald Nong (14.5k●6●14) | answered Feb 21 '18, 12:50 a.m.

If you access the URL in a browser, can you get the actual document? The below post has similar discussions.
https://jazz.net/forum/questions/155203/unable-to-fetch-the-rootservice-catalog-from-rational-doors-95

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Kim Soederhamn (1.5k●3●43●48) | answered Jan 18 '21, 2:50 a.m.
edited Jan 18 '21, 2:54 a.m.

 Hi Saymya, Hope you checked out if the rootservices could actually be reached.


I would also recommend you check both servers are running:
1) https 
2) with a valid certificate and 
3) that you are running same TLS version on both servers. 

If RQM is TLS.1.2 but DWA is 1 you will get a problem.


You could also put an HTTP server in front of DWA to control ports and TLS version:

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