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question asked: Mar 26 '19, 1:50 a.m.
question was seen: 1,220 times
last updated: Mar 27 '19, 1:41 a.m.

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RQM Excel Importer giving error

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Abhishek Kumar (13●17) | asked Mar 26 '19, 1:50 a.m.

 I have clm 6.0.5 

As I am trying to login using the rqm excel importer by providing the server credentials, user id and password and try to validate, error message pops up as invalid user name or password.
please guide me through how to solve this and also can you give some information about the usage of config file in this.

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Bharath Rao (915●1●36) | answered Mar 26 '19, 3:37 a.m.

 Hi Abhishek,


You could review the errors in C:\<User>\AppData\Roaming\Mso2rqm\mso2rqm.log file for more details.
 
Below article has more details on the usage of config file for import:

let me know if you have more questions.

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Please mark the question as answered if it helped

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Abhishek Kumar commented Mar 26 '19, 4:39 a.m.

 Hi Bharath,


I have tried the same with clm 6.0.2, but it is working fine with that.

Abhishek Kumar commented Mar 26 '19, 5:17 a.m.

 I saw the log file, I am mentioning the error shown there.


" Object reference not set to an instance of an object "

Don Yang commented Mar 26 '19, 8:50 p.m.

your clm server is 6.0.5, what is your ExcelImporter version?

Abhishek Kumar commented Mar 27 '19, 1:41 a.m.

 Hi Don,


My Excel Importer version is 6.0.5

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