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importing artifacts from word document to DNG 6.0.5 having stuck in last step of wizrd

 I am trying to import the artifact from a word document, import wizard starting, after uploading files and selecting options it got stuck in the last stage of wizard and nothing happens.

Couldn't upload the image but it says:  

Extracting Requirements
progress bar at 0%
The Requirement Extraction process has started.




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What browser are you using?   What ifix do you have installed? there are some known defects with word import so I'd suggest applying latest fixpack if possible.  

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Thanks Valerie for your prompt response, I tried with ie and chrome but with same result. I am quite new to DNG, can you please let me know what ifix is and how it will be checked and updated ?  


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 You can download ifixes for CLM products here: 

After initial release of a version, ifixes are continuously released to fix known defects so it's always a good idea to be up-to-date.  The readme file of the ifix contains install instructions. 

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 restarting the server solved the problem.

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Question asked: Mar 05 '19, 2:35 p.m.

Question was seen: 1,710 times

Last updated: Mar 29 '19, 10:12 a.m.

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