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DOORS Next Generation exports to Excel with missing texts

Andrew Clement (7272172) | asked Mar 25 '18, 5:11 a.m.

I am running DOORS Next Generation 6.0.4.

I have an artifact with 3 paragraphs as its primary texts.

Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Praesent orci nisl, pellentesque vitae auctor ut, semper ut lacus.
Phasellus lobortis tristique nulla ac fermentum.

After I exported that artifact to an Excel file, the primary texts only shows the first paragraph and the 2nd and 3rd paragraphs are missing.

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

I have other artifacts that have 3 paragraphs but they can be exported to Excel successfully.

How can I resolve this issue?

Accepted answer

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Howard Hsiao (5.5k17) | answered Mar 25 '18, 5:16 a.m.

 It looks like that the internal format of the first paragraph has caused Excel exporter to think that the data stream has ended.

Normally an HTML div tag will cause this to happen.
You can workaround this issue by
1) Click on the primary text of the artifact in the view (this will activate inline editing mode)
2) Place cursor before the first character of the first paragraph
3) Press Enter
4) Press Backspace
5) Click on other artifact (to save the edited artifact)

Essentially, you have just converted the first paragraph from div to p and Excel exporter will export the whole 3 paragraphs successfully.

Andrew Clement selected this answer as the correct answer

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