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One way RDNG-to-HPQC synchronisation syncs all RDNG artifacts to HPQC root folder


Andrew Clement (7272172) | asked Oct 27 '16, 1:35 a.m.
retagged Jan 30 '18, 7:30 a.m. by Minakshi Jaint (5113)

I am using RLIA 1.1.5.1, RDNG 6.0.2 and HPQC 12.21.
I setup RLIA with one way RDNG-to-HPQC synchronisation, I found that RDNG folder hierarchy can be synced correctly to HPQC but all RDNG artifacts is synchronised to the root folder of HPQC.
What could be causing the issue?

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Howard Hsiao (5.5k17) | answered Oct 27 '16, 1:41 a.m.
JAZZ DEVELOPER
Please check the mapping in RLIA/Tasktop and make sure that there is only one attribute mappings for the HP ALM attribute RQ_FATHER_ID.
If there are multiple attribute mappings for HP ALM attribute RQ_FATHER_ID, remove the one that is incorrect.

For more information about synchronising folder, please see the following link

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Beth Beese (312) | answered Nov 02 '16, 11:30 a.m.
Thanks Howard!

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OpsHub Inc (11) | answered Apr 03 '17, 1:45 a.m.

 Hi Andrew,

 
For syncing the RDNG artifacts in the appropriate folder of HPQC we need a relationship between the parent and child entity. OpsHub provides a seamless integration between RDNG and HPQC and many other systems.
 - Sync the data with correct linkages.
 - History supported.
 - Sync of comments, attachments and links.
 - Customized mapping is also available.
 
We provide many more features. You can reach out to us for your custom demo here: http://www.opshub.com/demo-request/

Thanks 
OpsHub

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