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Unable to access QM project area

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Andrew Clement
(727●24●73) Nov 29 '18, 6:36 p.m.

I upgraded CLM from 6.0.1 to 6.0.5.

After upgrade succeeded, I am not able to access QM.  
Upon accessing QM project areas, the following error was displayed:  
   
You have successfully logged into Jazz Team Server but you are not  authorized to access Rational Quality Manager:  
An error response was received from the Jazz Team Server.  
Status=400 Message CRJAZ0972I The "com.ibm.rqm.login" operation was forbidden because the "Practitioner" license is currently deactivated.  

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Howard Hsiao
JAZZ DEVELOPER (5.5k●1●7) edited
Nov 29 '18, 6:45 p.m.

This looks like that the user is not assigned a Practitioner-Floating license and could be using a deactivated trial license.
That's why you are seeing the "license has been deactivated" error.
Check if current user has been assigned a Practitioner-Floating license.

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Question asked: Nov 29 '18, 6:36 p.m.

Question was seen: 1,110 times

Last updated: Nov 29 '18, 6:45 p.m.

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