RQM ERROR com.ibm.rqm.buildintegration.service - RTCBuildInformationCollector:syncTeamConcertConnection AQXIN2502W
env JAZZ CLm 605 distributed, using liberty and Oracle 11.2.0.4 backend
Just applied ifix9 to our servers, (up from ifix5), and RQM is reporting repeated errors:
2018-12-17 09:56:12,051 [qm: AsynchronousTaskRunner-4 @@ 09:55] ERROR com.ibm.rqm.buildintegration.service - RTCBuildInformationCollector:syncTeamConcertConnection AQXIN2502W The build results were not synchronized for the following Rational Team Concert server connection: https://jazz.navcanada.ca/ccm.com.ibm.team.repository.common.TeamRepositoryException: Internal error
at com.ibm.team.repository.service.AbstractService.runWithActiveConfiguration(AbstractService.java:1065)
at com.ibm.rqm.configmanagement.service.internal.QualityManagerConfigurationService.executeWithActiveConfiguration(QualityManagerConfigurationService.java:650)
at sun.reflect.GeneratedMethodAccessor253.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:508)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy833.executeWithActiveConfiguration(Unknown Source)
at com.ibm.rqm.buildintegration.service.asynctask.RTCBuildInformationCollector.syncTeamConcertConnection(RTCBuildInformationCollector.java:130)
at com.ibm.rqm.buildintegration.service.asynctask.RTCBuildInformationCollector.runTask(RTCBuildInformationCollector.java:101)
at com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:97)
at sun.reflect.GeneratedMethodAccessor191.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:508)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy834.executeTask(Unknown Source)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:195)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:142)
at java.lang.Thread.run(Thread.java:785)
Caused by: java.lang.NullPointerException
....
....
Looked at https://www-01.ibm.com/support/entdocview.wss?uid=swg1PI88982 but not much help.
We have about 35 CLM projects .
Any ideas on rectifying these errors?
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One answer
Do you have the rest of the stack trace (after the NullPointerException)? Either way, this is a defect. Please open a Case (https://www.ibm.com/mysupport) for IBM Support to investigate this symptom in your environment. Comments Below is the full trace of one such error. I've raised a case with support.
Continued trace from above .. part 1
Caused by: java.lang.NullPointerException at com.ibm.rqm.buildintegration.service.internal.BuildRecordService.saveBuildRecord(BuildRecordService.java:266) at sun.reflect.GeneratedMethodAccessor387.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy773.saveBuildRecord(Unknown Source) at
Continued trace from above .. part 2
com.ibm.rqm.buildintegration.service.rest.internal.BuildIntegrationRestService.postBuildRecord(BuildIntegrationRestService.java:817) at com.ibm.rqm.buildintegration.service.rest.internal.BuildIntegrationRestService.jsonToBuildRecord(BuildIntegrationRestService.java:1119) at com.ibm.rqm.buildintegration.service.rest.internal.BuildIntegrationRestService.jsonToBuildDef(BuildIntegrationRestService.java:1012) at com.ibm.rqm.buildintegration.service.rest.internal.BuildIntegrationRestService.access$1(BuildIntegrationRestService.java:972) at com.ibm.rqm.buildintegration.service.rest.internal.BuildIntegrationRestService$1.run(BuildIntegrationRestService.java:943) at com.ibm.rqm.common.service.internal.BucketLockService$1.run(BucketLockService.java:102) at com.ibm.team.repository.service.internal.PrimitiveTransactionService$4.run(PrimitiveTransactionService.java:205) at Continued trace from above .. part 3
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:588) at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$2.run(RepositoryDatabase.java:372) at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:527)
at sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
Continued trace from above .. part 4
at com.sun.proxy.$Proxy166.withCurrentConnection(Unknown Source) at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:369) at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:309) at com.ibm.team.repository.service.internal.PrimitiveTransactionService.runInTransaction(PrimitiveTransactionService.java:139) at com.ibm.team.repository.service.internal.PrimitiveTransactionService.runInTransaction(PrimitiveTransactionService.java:134)
at sun.reflect.GeneratedMethodAccessor138.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361) at
Continued trace from above .. part 5
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy230.runInTransaction(Unknown Source) at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:50)
at sun.reflect.GeneratedMethodAccessor137.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347) at
Continued trace from above .. part 6
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy277.runInTransaction(Unknown Source) at com.ibm.rqm.common.service.internal.BucketLockService.runInTransaction(BucketLockService.java:95) at com.ibm.rqm.common.service.internal.BucketLockService.runInTransactionS(BucketLockService.java:225) at com.ibm.rqm.common.service.internal.BucketLockService.runInTransactionSWithRetry(BucketLockService.java:233)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at
Continued trace from above .. part 7
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy332.runInTransactionSWithRetry(Unknown Source) at com.ibm.rqm.buildintegration.service.rest.internal.BuildIntegrationRestService.postSyncBuildInformationFromRTCConnection(BuildIntegrationRestService.java:919)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at
Continued trace from above .. part 8
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361) at og.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at com.sun.proxy.$Proxy786.postSyncBuildInformationFromRTCConnection(Unknown Source) at com.ibm.rqm.buildintegration.service.asynctask.RTCBuildInformationCollector$1.call(RTCBuildInformationCollector.java:136) at Continued trace from above .. part 9
com.ibm.rqm.buildintegration.service.asynctask.RTCBuildInformationCollector$1.call(RTCBuildInformationCollector.java:1) at com.ibm.team.repository.service.AbstractService.runWithActiveConfiguration(AbstractService.java:1061)
... 21 more
Hi Norman,
It appears that there are one (or more) RTC build records without a name, causing the NullPointerException. Please open a Case (https://www.ibm.com/mysupport) for IBM Support to investigate this symptom and provide a fix.
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