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question asked: Apr 13 '18, 4:26 p.m.
question was seen: 1,471 times
last updated: Apr 16 '18, 3:09 p.m.

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[RESOLVED] Unable to view RM project dashboards

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Erich Wolz (162●2●7●11) | asked Apr 13 '18, 4:26 p.m.
edited Apr 16 '18, 3:08 p.m.

When I click on any of my active RM projects and then click the Explore Project link, I only see a blank screen... and the below messages in rm.log.  (I searched this forum for "ord.apache.jasper.JasperException" and only saw the post where ssomeone got this exception when trying to download products from jazz.net... but I'm not trying to do that.)


2018-04-13 15:06:08,927 [WebContainer : 18 @@ 15:06 wasadmin <com.ibm.rdm.web.pages.showFoundationProjectDashboard@e320e3ed-f5a7-45a1-895f-b68ef564056e> /rm/view-history]  WARN com.ibm.team.resource.markers                       - Unhandled Exception
java.lang.RuntimeException: org.apache.jasper.JasperException: Unable to compile class for JSP:

An error occurred at line: 1 in the generated java file
The type java.io.ObjectInputStream cannot be resolved. It is indirectly referenced from required .class files

An error occurred at line: 33 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The type java.lang.CharSequence cannot be resolved. It is indirectly referenced from required .class files
30:     while (entries.hasNext()) {
31:                     entry = entries.next();%>
32:                     {
33:                             "application": <%Javascript.enquote(out, entry.getApplication());%>,
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,


An error occurred at line: 33 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
30:     while (entries.hasNext()) {
31:                     entry = entries.next();%>
32:                     {
33:                             "application": <%Javascript.enquote(out, entry.getApplication());%>,
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,


An error occurred at line: 34 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
31:                     entry = entries.next();%>
32:                     {
33:                             "application": <%Javascript.enquote(out, entry.getApplication());%>,
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,


An error occurred at line: 35 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
32:                     {
33:                             "application": <%Javascript.enquote(out, entry.getApplication());%>,
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,
38:                             "type": <%Javascript.enquote(out, entry.getType());%>,


An error occurred at line: 36 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
33:                             "application": <%Javascript.enquote(out, entry.getApplication());%>,
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,
38:                             "type": <%Javascript.enquote(out, entry.getType());%>,
39:                             "uri": <%Javascript.enquote(out, entry.getURI());%>


An error occurred at line: 37 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,
38:                             "type": <%Javascript.enquote(out, entry.getType());%>,
39:                             "uri": <%Javascript.enquote(out, entry.getURI());%>
40:                     }<%


An error occurred at line: 38 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,
38:                             "type": <%Javascript.enquote(out, entry.getType());%>,
39:                             "uri": <%Javascript.enquote(out, entry.getURI());%>
40:                     }<%
41:                             if (entries.hasNext())


An error occurred at line: 39 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,
38:                             "type": <%Javascript.enquote(out, entry.getType());%>,
39:                             "uri": <%Javascript.enquote(out, entry.getURI());%>
40:                     }<%
41:                             if (entries.hasNext())
42:                                     out.append(',');


Stacktrace:
        at net.jazz.web.jsp.internal.JspPage.service(JspPage.java:58)
        at net.jazz.web.jsp.JspEngine.service(JspEngine.java:51)
        at com.ibm.team.dashboard.service.internal.markers.ViewHistoryService.perform_GET(ViewHistoryService.java:80)
        at com.ibm.team.repository.service.TeamRawService.service(TeamRawService.java:84)
        at sun.reflect.GeneratedMethodAccessor647.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
        at java.lang.reflect.Method.invoke(Method.java:508)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
        at com.sun.proxy.$Proxy1076.service(Unknown Source)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doRestService(AbstractTeamServerServlet.java:969)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2520)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2315)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:2300)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:246)
        at com.ibm.team.repository.service.internal.compatibility.auth.DelegatedAuthHandlerService$1.run(DelegatedAuthHandlerService.java:252)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleAuthentication(AbstractTeamServerServlet.java:2018)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1768)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
        at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
        at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
        at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
        at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1233)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:782)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)
        at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
        at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
        at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
        at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
        at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
        at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
        at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
        at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:949)
        at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
        at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
        at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
        at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1820)
        at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
        at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
        at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
        at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
        at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
        at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
        at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
        at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)
Caused by: org.apache.jasper.JasperException: Unable to compile class for JSP:

An error occurred at line: 1 in the generated java file
The type java.io.ObjectInputStream cannot be resolved. It is indirectly referenced from required .class files

An error occurred at line: 33 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The type java.lang.CharSequence cannot be resolved. It is indirectly referenced from required .class files
30:     while (entries.hasNext()) {
31:                     entry = entries.next();%>
32:                     {
33:                             "application": <%Javascript.enquote(out, entry.getApplication());%>,
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,


An error occurred at line: 33 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
30:     while (entries.hasNext()) {
31:                     entry = entries.next();%>
32:                     {
33:                             "application": <%Javascript.enquote(out, entry.getApplication());%>,
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,


An error occurred at line: 34 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
31:                     entry = entries.next();%>
32:                     {
33:                             "application": <%Javascript.enquote(out, entry.getApplication());%>,
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,


An error occurred at line: 35 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
32:                     {
33:                             "application": <%Javascript.enquote(out, entry.getApplication());%>,
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,
38:                             "type": <%Javascript.enquote(out, entry.getType());%>,


An error occurred at line: 36 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
33:                             "application": <%Javascript.enquote(out, entry.getApplication());%>,
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,
38:                             "type": <%Javascript.enquote(out, entry.getType());%>,
39:                             "uri": <%Javascript.enquote(out, entry.getURI());%>


An error occurred at line: 37 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
34:                             "data": <%Javascript.enquote(out, entry.getData());%>,
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,
38:                             "type": <%Javascript.enquote(out, entry.getType());%>,
39:                             "uri": <%Javascript.enquote(out, entry.getURI());%>
40:                     }<%


An error occurred at line: 38 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
35:                             "iconUri": <%Javascript.enquote(out, entry.getIcon());%>,
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,
38:                             "type": <%Javascript.enquote(out, entry.getType());%>,
39:                             "uri": <%Javascript.enquote(out, entry.getURI());%>
40:                     }<%
41:                             if (entries.hasNext())


An error occurred at line: 39 in the jsp file: /WEB-INF/dashboard-internal/ViewHistoryJSON.jsp
The method enquote(Appendable, CharSequence) from the type Javascript refers to the missing type CharSequence
36:                             "label": <%Javascript.enquote(out, entry.getLabel());%>,
37:                             "project": <%Javascript.enquote(out, entry.getProject());%>,
38:                             "type": <%Javascript.enquote(out, entry.getType());%>,
39:                             "uri": <%Javascript.enquote(out, entry.getURI());%>
40:                     }<%
41:                             if (entries.hasNext())
42:                                     out.append(',');


Stacktrace:
        at org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:92)
        at org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:330)
        at org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:439)
        at org.apache.jasper.compiler.Compiler.compile(Compiler.java:349)
        at org.apache.jasper.compiler.Compiler.compile(Compiler.java:327)
        at org.apache.jasper.compiler.Compiler.compile(Compiler.java:314)
        at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:589)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:317)
        at net.jazz.web.jsp.internal.JspPage.service(JspPage.java:56)
        at net.jazz.web.jsp.JspEngine.service(JspEngine.java:51)
        at com.ibm.team.dashboard.service.internal.markers.ViewHistoryService.perform_GET(ViewHistoryService.java:80)
        at com.ibm.team.repository.service.TeamRawService.service(TeamRawService.java:84)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
        at java.lang.reflect.Method.invoke(Method.java:508)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
        at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
        at com.sun.proxy.$Proxy1076.service(Unknown Source)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doRestService(AbstractTeamServerServlet.java:969)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2520)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2315)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:2300)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:246)
        at com.ibm.team.repository.service.internal.compatibility.auth.DelegatedAuthHandlerService$1.run(DelegatedAuthHandlerService.java:252)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleAuthentication(AbstractTeamServerServlet.java:2018)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1768)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
        at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
        at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
        at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
        at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1233)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:782)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)
        at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
        at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
        at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
        at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
        at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
        at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
        at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3980)
        at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
        at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1016)
        ... 15 more

One answer

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Erich Wolz (162●2●7●11) | answered Apr 16 '18, 2:56 p.m.

Turns out, this is a CLM 6.0.1 system that had its IBM WAS Java upgraded from Java6 to Java8 (per https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/covr_javase6_eos.html, End of Support in WebSphere for Java6 is April 2018, which is the only reason why the Java was upgraded to begin with).

After reverting back to Java6, we were again able to view RM project dashboards.

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