RTC custom link type.
Hi,
One answer
Did you deploy the custom link type in your Eclipse instance?
Just follow the instructions in the second link you provided.
If it doesn't work, consider creating a dedicated feature and a dedicated update site for the client (i.e. Eclipse) plugins and link types, to avoid mixing server-side and client-side customizations.
Comments
I would think that is the issue too.
"It does not work" is not something one could ac on. A custom link extension needs to be deployed on the server to work in the web UI. To work in the Eclipse client, it needs to be deployed there as well. https://jazz.net/library/article/1000 the latest version explains ow this is done.
If it is installed but does not work, there are log files and you would be able to see errors in the server or client log. Without any errors we cant tell what is wrong.