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question asked: Mar 20 '18, 8:07 a.m.
question was seen: 1,352 times
last updated: Mar 21 '18, 3:33 a.m.

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RTC custom link type.

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Pallavi Deore (38●1●50) | asked Mar 20 '18, 8:07 a.m.

 Hi,


I have created "custom link type" using plugin in rtc. 

As per the given links, I followed


In rtc webclient, I can able to link work items but not in rtc eclipse client.
Version: Eclipse (4.4.2)
version: CLM (6.0.3)

Any ideas?

Thanks in advance!!

Regards
Pallavi

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Luca Martinucci (1.0k●3●97●112) | answered Mar 20 '18, 8:47 a.m.

Did you deploy the custom link type in your Eclipse instance?

Just follow the instructions in the second link you provided.

If it doesn't work, consider creating a dedicated feature and a dedicated update site for the client (i.e. Eclipse) plugins and link types, to avoid mixing server-side and client-side customizations.

Comments
Ralph Schoon commented Mar 20 '18, 8:54 a.m. | edited Mar 20 '18, 8:56 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I would think that is the issue too.

Pallavi Deore commented Mar 21 '18, 3:14 a.m.
Already i followed second link
But its not working in eclipse client.

As per the lines
"If it doesn't work, consider creating a dedicated feature and a 

dedicated update site for the client (i.e. Eclipse) plugins and link types, 

to avoid mixing server-side and client-side customizations."

My understanding is i need to create seperate feature and site for my eclipse client

plugin
So 1) wheather i need to create seperate plugin project and feature site 

for eclipse client plugin
or 2)we can use existing plugin project and need to create seperate feature and site for eclipse client plugin.


 

Ralph Schoon commented Mar 21 '18, 3:33 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

"It does not work" is not something one could ac on. A custom link extension needs to be deployed on the server to work in the web UI. To work in the Eclipse client, it needs to be deployed there as well.  https://jazz.net/library/article/1000 the latest version explains ow this is done.

If it is installed but does not work, there are log files and you would be able to see errors in the server or client log. Without any errors we cant tell what is wrong.

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