Jazz email notification is not working "No Connection"
Hello,
I configure the E-mail Settings with these informations :
E-mail Settings
Preview
Connection Properties
Property Current Value
Enable E-mail Notification true
SMTP Server smtp.magna.global
SMTP Server port 25
SMTP Username pjouen
SMTP Password **
Restrict To Whitelist false
Whitelist none
Debug Mail API false
E-mail From Address jazz@magna.com
E-mail From Name Jazz Server
SMTP Reply Address none
Transport Reuse Count 19
Use STARTTLS false
But when I try to send a test email a get the error "no connection"
Has someone an idea ? Where can I find log files ?
Thanks
P. Jouen
2 answers
Please read How should I ask a question in the Forum if I want to receive useful answers? and refine your question.
In general the server log files are in InstallDir/server/logs.
Comments
Pierre Jouen
Jul 19 '19, 6:41 a.m.Thanks for the log location. Now I find in ccm.log :
com.ibm.team.repository.common.transport.ServiceActivationDisabledException: An error response was received from the Jazz Team Server. Status=503. Message: CRJAZ1479I An attempt was made to activate the "com.ibm.team.jfs.mail.service.internal.MailerRestService" service during a period when activation was disabled. This occurs most often when the server is coming down.
What could be the reason of that ?