How do I ensure RQM populates the Environment field in RTC when creating a defect from a failed test?
A S (58●5●32)
| asked Nov 06 '17, 1:28 p.m.
edited Nov 07 '17, 2:47 a.m. by Ralph Schoon (63.6k●3●36●47) When creating a defect from a failed test, I see only a few fields. Environment is not one of the fields visible. It is a 'Required field' and it is supposed to be picked up from the Test case. This is preventing the defect from being saved. My work-around has been to create the defect separately and then connect it to the RQM test case. This is unnecessarily laborious process.
What I am looking for is one of 2 options -
1) Make the Environment field visible so it can be set by the tester
OR
2) Have the RTC Defect pick it up from the same field in the RQM test case.
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Accepted answer
Hi,
Ralph Schoon selected this answer as the correct answer
Comments The summary being, that this is not supported today.
These products are supposed to be integrated and have been set up so a tester can open a Defect from his test case if it fails. The Defect lies in RTC though the test case is in RQM. Currently because of this 'required' field (we want it that way) that is not showing up in the limited fields visible when creating the defect from RQM, at the same time, it doesn't allow the tester to save. So they are currently opening up a second browser window and creating the defect separately. This is unacceptable in an integrated tool.
When reporting, we are not always reporting to people who have access to RTC or RQM. They are often management
How do I separate out Production defects versus UAT defects if this is not supported?
Ralph Schoon
commented Feb 26 '18, 5:45 a.m.
| edited Feb 26 '18, 5:46 a.m.
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