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question asked: Oct 25 '17, 4:32 a.m.
question was seen: 1,870 times
last updated: Oct 25 '17, 12:23 p.m.

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Error in CLM configuration :The server was unable to connect to the database because the database connection settings are invalid or because database is unreachable (SQLSTATE: XJ040, SQLCODE: 40000). Verify the connection settings in your teamserver.prope

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Saumya Gupta (29●5●35) | asked Oct 25 '17, 4:32 a.m.

 Hi, 

 I have installed CLM 6.0.2 and IM 1.8.5 and java 8 on WINDOWS server 2012 standard. server is up successfully, login credential UserID & password :ADMIN While configuration, in step 3, after setting user Url "http//hostname:9443/jts/setup" and select check box, when i click next following below error came:

 Error: The server was unable to connect to the database because the database connection settings are invalid or because database is unreachable (SQLSTATE: XJ040, SQLCODE: 40000). Verify the connection settings in your teamserver.properties file. See the Jazz Team Server log for more information.ID CRJAZ2654E

Please help me asap and Advance Thanks!!

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Ralph Schoon (63.4k●3●36●46) | answered Oct 25 '17, 5:57 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Look at the log files as suggested in https://jazz.net/forum/questions/246094/i-am-trying-to-install-clm-602-using-im-185-when-i-put-url-httpshostname9443jts-then-it-throws-error
Look at the suggested data and provide application server as well.

My best guess is, that you read this carefully:

installed into C:\Program Files

Started CLM by clicking on the server.startup.bat file

- That does not work, because Windows will prevent certain things e.g. the application server to create folders

If you have read this carefully and that is the case, comment here. Otherwise check the log files for other error messages.




Comments
Alan Sampson commented Oct 25 '17, 12:23 p.m.
JAZZ DEVELOPER

Note too that Java 8 is not supported by CLM 6.0.x sever. By default it uses the IBM Java 1.7.1 that is shipped with the product. If you change that to Java 8 you will have other problems.

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