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CLM 6.0.4 iFix004 not detected by JTS?

Good morning,

I recently installed iFix004 into our CLM 6.0.4 suite, and noticed that it does not reflect that it has been installed in Jazz Team Server (About the server) page. It is still showing iFix003.

It does show iFix004 in the other applications however, so I was just wondering if this is by design or if something went wrong during the installation of the patch? FYI, the same thing happened on both our sandbox and production instances of CLM.

Steps to reproduce:

Log in to the JTS Admin page (https://<URL>:9443/jts/admin
Click "About the server" in the drop-down next to the question mark on the upper-right corner of the page.
Check the build information. Here is mine:

Build Information Version Build ID
Jazz Foundation - Core Libraries 6.0.4 RJF-SERVER-I20170517-1012
JTS Patch is active. Contact your system administrator for details on fixes included in this patch in readme.txt. 6.0.4 iFix003

However, as I stated, if I check "About the server" in the other applications, if does correctly reflect iFix004 is installed. So I am just wondering if they forgot to update the version info for JTS? Or if something is amiss?

Here is RM:

Build Information Version Build ID
Rational DOORS Next Generation 6.0.4 RDNG6.0.4-I20170517_1535
The patch is active for RM. For details about the patch, see the readme.txt file. 6.0.4 iFix004
Requirements Management - Core Libraries 6.0.4 6.0.4
Jazz Foundation - Core Libraries 6.0.4 RJF-SERVER-I20170517-1012
JTS Patch is active. Contact your system administrator for details on fixes included in this patch in readme.txt. 6.0.4 iFix003

Thanks!

0 votes

Comments

 I have the same problem.  Thanks for posting.

See my answer below Heather.

Ahh ok. That makes sense. Yes, I ran the -clean and my patch folder does contain the correct files so I think I'm good to go!

Thanks for getting back to me so quickly. I will go ahead and inform my users that the patch has been applied and they can start working again.

Have a great day! :)

1 vote


Accepted answer

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Hi Robb,

I am afraid this was an unintentional aspect of the patch.  The version number was an unfortunate typo.  The JTS content is still ifix 4.

As long as your patch folder contains the correct binary file & you ran a -clean, then you are indeed running the correct ifix.

Kind regards,
Paul

Robb Buskohl selected this answer as the correct answer

1 vote

Comments

 Thank you Paul.

1 vote

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Question asked: Oct 10 '17, 8:23 a.m.

Question was seen: 1,763 times

Last updated: Oct 10 '17, 8:34 a.m.

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