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question asked: Sep 23 '09, 12:56 p.m.
question was seen: 6,079 times
last updated: Sep 23 '09, 12:56 p.m.

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404 errors for users NOT in the JazzAdmin/JazzDWAdmin group

0
Kevin Ramer (4.5k●9●186●201) | asked Sep 23 '09, 12:56 p.m.
I'm trying to rollout RQM 2.0 on a test platform. It got installed ok and I was able to do what I expected to do as an admin. I shared the location with a customer that requested the platform. However, he got 404 error after
login to the RQM server. I added a colleague to the JazzUsers group and he replicates the situation. I then added my colleague to JazzAdmins and NOW he can login to the RQM environment. I then changed the JazzAdmins, JazzDWAdmins to a bogus group and now I get the consistent 404 errors.


I have double checked the specification of the LDAP group that map to
JazzUsers and it exists and contains several members.

Rational Quality Manager IM Version: v2.0.0.200907
28_1546

I found at least 1 post in this forum with the 404 error, but the only reply was by the original poster of that thread.

4 answers

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John Nason (2.4k●10●12) | answered Sep 25 '09, 1:19 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Hi Kevin,
To access RQM the user would need to be a JazzUser (at a minimum) and be added to the desired Project Area as either a Member or Administrator.
Regards,
John

I'm trying to rollout RQM 2.0 on a test platform. It got installed ok and I was able to do what I expected to do as an admin. I shared the location with a customer that requested the platform. However, he got 404 error after
login to the RQM server. I added a colleague to the JazzUsers group and he replicates the situation. I then added my colleague to JazzAdmins and NOW he can login to the RQM environment. I then changed the JazzAdmins, JazzDWAdmins to a bogus group and now I get the consistent 404 errors.


I have double checked the specification of the LDAP group that map to
JazzUsers and it exists and contains several members.

Rational Quality Manager IM Version: v2.0.0.200907
28_1546

I found at least 1 post in this forum with the 404 error, but the only reply was by the original poster of that thread.
0
permanent link
Kevin Ramer (4.5k●9●186●201) | answered Sep 28 '09, 9:16 a.m.
Jason,

Checked, rechecked and checked some more. What I'm finding is that the default URL for RQM seems to be:

http//hostname/jazz/web/console

unlike RTC whose url can end with /jazz or /web and it works just fine.


Hi Kevin,
To access RQM the user would need to be a JazzUser (at a minimum) and be added to the desired Project Area as either a Member or Administrator.
Regards,
John
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Patrick Van Zandt (1.2k●1) | answered Sep 28 '09, 6:41 p.m.
JAZZ DEVELOPER
Yes this is correct. /jazz will throw a 404 on an RQM server. You should use either
/jazz/web/console
or
/jazz/web/console/projectName
to log in, as per Logging in to Rational Quality Manager @ http://publib.boulder.ibm.com/infocenter/rqmhelp/v2r0/topic/com.ibm.rational.test.qm.doc/topics/t_startrqm.html
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Robert Sossomon (11●1●5●5) | answered Feb 02 '10, 10:53 p.m.
Yes this is correct. /jazz will throw a 404 on an RQM server. You should use either
/jazz/web/console
or
/jazz/web/console/projectName
to log in, as per Logging in to Rational Quality Manager @ http://publib.boulder.ibm.com/infocenter/rqmhelp/v2r0/topic/com.ibm.rational.test.qm.doc/topics/t_startrqm.html


So, does anyone know where I can set this as the default path for when a user logs in and/or in the teamRepository variable for when composing the invitation email to new users??

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