Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

404 errors for users NOT in the JazzAdmin/JazzDWAdmin group

I'm trying to rollout RQM 2.0 on a test platform. It got installed ok and I was able to do what I expected to do as an admin. I shared the location with a customer that requested the platform. However, he got 404 error after
login to the RQM server. I added a colleague to the JazzUsers group and he replicates the situation. I then added my colleague to JazzAdmins and NOW he can login to the RQM environment. I then changed the JazzAdmins, JazzDWAdmins to a bogus group and now I get the consistent 404 errors.


I have double checked the specification of the LDAP group that map to
JazzUsers and it exists and contains several members.

Rational Quality Manager IM Version: v2.0.0.200907
28_1546

I found at least 1 post in this forum with the 404 error, but the only reply was by the original poster of that thread.

0 votes



4 answers

Permanent link
Hi Kevin,
To access RQM the user would need to be a JazzUser (at a minimum) and be added to the desired Project Area as either a Member or Administrator.
Regards,
John

I'm trying to rollout RQM 2.0 on a test platform. It got installed ok and I was able to do what I expected to do as an admin. I shared the location with a customer that requested the platform. However, he got 404 error after
login to the RQM server. I added a colleague to the JazzUsers group and he replicates the situation. I then added my colleague to JazzAdmins and NOW he can login to the RQM environment. I then changed the JazzAdmins, JazzDWAdmins to a bogus group and now I get the consistent 404 errors.


I have double checked the specification of the LDAP group that map to
JazzUsers and it exists and contains several members.

Rational Quality Manager IM Version: v2.0.0.200907
28_1546

I found at least 1 post in this forum with the 404 error, but the only reply was by the original poster of that thread.

0 votes


Permanent link
Jason,

Checked, rechecked and checked some more. What I'm finding is that the default URL for RQM seems to be:

http//hostname/jazz/web/console

unlike RTC whose url can end with /jazz or /web and it works just fine.


Hi Kevin,
To access RQM the user would need to be a JazzUser (at a minimum) and be added to the desired Project Area as either a Member or Administrator.
Regards,
John

0 votes


Permanent link
Yes this is correct. /jazz will throw a 404 on an RQM server. You should use either
/jazz/web/console
or
/jazz/web/console/projectName
to log in, as per Logging in to Rational Quality Manager @ http://publib.boulder.ibm.com/infocenter/rqmhelp/v2r0/topic/com.ibm.rational.test.qm.doc/topics/t_startrqm.html

0 votes


Permanent link
Yes this is correct. /jazz will throw a 404 on an RQM server. You should use either
/jazz/web/console
or
/jazz/web/console/projectName
to log in, as per Logging in to Rational Quality Manager @ http://publib.boulder.ibm.com/infocenter/rqmhelp/v2r0/topic/com.ibm.rational.test.qm.doc/topics/t_startrqm.html


So, does anyone know where I can set this as the default path for when a user logs in and/or in the teamRepository variable for when composing the invitation email to new users??

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details

Question asked: Sep 23 '09, 12:56 p.m.

Question was seen: 6,612 times

Last updated: Sep 23 '09, 12:56 p.m.

Confirmation Cancel Confirm