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Unable to install RTC Client 5.0.2 with error install-windows-shell-client.xml missing though it exists in local system


Poonguzhali Sekar (1112) | asked Jul 24 '17, 9:35 a.m.
I have been trying to set up local workspace for our application.
I got the RAD installed successfully but trying to install the RTC Client 5.0.2 throws error for a missing xml file.
But the xml does exist in the path specified.
 
Kindly note I have a higher version on RTC Client installed for another application on Eclipse neon and the issue occurs only for this version 5.0.2
Please refer the attached screenshots

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Donald Nong commented Jul 25 '17, 10:41 p.m.

No screenshots are attached. What version of RAD are you using? Did you try to install RTC using the p2 installation method?

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Keith Woodard (11) | answered Jun 05 '18, 12:36 p.m.

 I am experiencing this same technical issue. Yes, I have read all of the recommendations from IBM about Windows file size limitations and using different file extractors. None of which work. I have uninstalled IBM Installation Manager and are having problems connecting to Jazz.net through my office location as well.  Here is my current error message:


The com.ibm.team.install.rtc.client.eclipse.ies44 package specified in the C:\Temp\RTCRC1\im\win32.win32.x86_64\install-eclipse44-client.xml file cannot be found.

The file in question is: install-eclipse44-client.xml does instead reside on my hard-drive and at he location specified. I can open it and view its contents.

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