Requirements Management - Error performing setup completion operation "userSync"
copied error below. Any advise is very appreciated.
We are connecting to Microsoft Active Directory.
RTC 6.0.2 and Running on Windows VM.
2017-05-03 17:54:20,076 [WebContainer : 25 @@ 17:51 XXXXX<Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko@0:0:0:0:0:0:0:1> /rm/service/com.ibm.team.repository.service.internal.setup.ISetupCompletionService] ERROR tory.service.internal.setup.SetupCompletionService - Error performing setup completion operation "userSync"
com.ibm.rdm.fronting.server.exception.InternalServerErrorException: Propagated exception; original message [InternalServerErrorException: null/com.ibm.rdm.validity.configuration;rev=null;cs=null;uri=https://xxxxxxxxxx/rm/storage/com.ibm.rdm.validity.configuration]
com.ibm.rdm.fronting.server.exception.InternalServerErrorException: Propagated exception; original message [InternalServerErrorException: null/com.ibm.rdm.validity.configuration;rev=null;cs=null;uri=https://xxxxxxxxxx/rm/storage/com.ibm.rdm.validity.configuration]
One answer
The error should have nothing to do with MS AD, as the application should contact JTS for user synchronization, not the LDAP server. RDNG does not have its own user repository anyway.
The error looks quite bad. You should either start all over again, or contact Support if you believe it can be fixed (the end result may be the same as the former).
P.S. You should tag the post correctly as this issue is related to RDNG, not RTC.