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DNG 6.0.3 Trial version

Few days ago I registered to the DNG 6.0.3 Trial version, in order to have “Look and Feel”  experience with this tool. 

Actually, a day after I started to work with, creating folders and have some information inside, <o:p> </o:p>

I repeatedly rejected by the tool with the following notification: <o:p> </o:p>

 

ID CRRRW7291E  Your permissions for access to the project could not be retrieved from the server. Your user information might not be configured correctly.

Timeout exceeded
Error: Timeout exceeded at _6 [as constructor] (https://doorsng603.clm.ibmcloud.com/rm/web/_js/?include=A~&etag=Eo7QUWbnJvz_en_US&_proxyURL=%2Frm&ss=KgOaK&locale=en-us:275:14) at new _6 (https://doorsng603.clm.ibmcloud.com/rm/web/_js/?include=A~&etag=Eo7QUWbnJvz_en_US&_proxyURL=%2Frm&ss=KgOaK&locale=en-us:276:46) at _8 (https://doorsng603.clm.ibmcloud.com/rm/web/_js/?include=A~&etag=Eo7QUWbnJvz_en_US&_proxyURL=%2Frm&ss=KgOaK&locale=en-us:575:951) <o:p> </o:p>

<o:p>   </o:p> BTW: Im using Chrome web browser, does it matter?!

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This is the IBM Cloud trial, which is currently maintained by ClearObject. I don't know the "official" way to contact them for trial support, but maybe you can try the "Contact" link at the top of the page where you submit your trial registration.

Yoram Ben-Haim selected this answer as the correct answer

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 Thanks. I already did with no answer ): 


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 Yoram, please contact me directly if you are still having problems accessing the site.  bret.kramer@clearobject.com

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Question asked: Apr 14 '17, 6:07 a.m.

Question was seen: 2,569 times

Last updated: Apr 19 '17, 2:26 p.m.

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